B2B/Commercial Sales Representative

Toole's Ace Hardware; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health Insurance or discount card for

Short term disability

Life insurance

Retirement plan with company match

Holiday pay

Employee discounts on product

Perkspot discounts on services and产品

Job summary

Toole's Ace Hardware in Central Florida is seeking a Commercial Account Specialist to introduce our business solutions to commercial customers. You will meet first-time and current business clients, assess their needs, and generate new leads while building lasting relationships in-store and through visits and events.

You will promote the full suite of sales support options, prepare quotes, manage orders, and work with store teammates to grow our commercial sales program.

Qualifications

• Education: High School diploma; some college preferred.
• Experience: Sales experience with retail and/or business customers.
• Skills: Comfortable interacting with existing customers and qualified leads by phone and in person.

Responsibilities

• Meet first-time and current business customers to assess needs.
• Generate customer invoices and quotes; process orders.
• Market programs to internal and external business customers.
• Generate sales leads from potential new customers.
• Build and maintain customer relationships.
• Learn customer base by interviewing customers and understanding needs.

Skills

Interacting with customers

Communication

Organizational skills

Attention to detail

Multitasking

Time management

Flexible hours

MS Word

Excel

Bilingual Spanish

Education

High School diploma

Some college

Tools

MS Word

Excel

Job description

As a Commercial Account Specialist, you will introduce Toole's Ace Hardware's solutions, products, and services to business customers. You will spend time meeting first-time and current business customers and learning their needs. You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events. Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of Toole's Ace Hardware in their businesses. The duties of the Commercial Account Specialist position are to be performed while demonstrating and encouraging Toole's Ace Hardware's business solutions.

At Toole's Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace goes beyond hardware: build a future, a purpose, and a community with us.

Essential Duties And Responsibilities

• Pick, pull and pack business customer orders and/or delivery items
• Generate customer invoices
• Market program to internal and external business customers
• Generate sales leads from potential new customers
• Create and maintain customer relationships
• Learn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendations
• Perform product research for unique and special orders
• Generate customer quotes and process customer orders
• Establish sourcing or products of vendors
• Monitor competition’s pricing, product assortment, services, fees and marketing efforts to ensure store’s commercial sales program is competitive
• Track and review purchase habits that enable new sales opportunities or identification of new business customers
• Empower, involve and provide support to entire store personnel in the commercial sales process

Requirements

Education/Training:

• High School degree, some college preferred. Possess product knowledge of hardware/commercial/consumable products along with a willingness to learn

Experience

• Sales experience with retail and/or business customers

Skills/Knowledge

• Comfortable interacting with existing customers and qualified leads by phone and in person.
• Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task
• Strong time management skills
• Ability and willingness to work flexible hours dependent on business customer needs
• Knowledge of retail computer systems, MS Word and Excel a plus
• Bilingual (Spanish) verbal and written communication skills a plus

Valid State Driver’s License with a clean driving record in accordance with company’s insurance carrier’s standards.

Physical Demands

• Ability to stand and walk for extended periods of time
• Must be able to bed and stoop, grasp products, and climb ladders
• Must be able to bend and lift loads, up to 50 lbs. unassisted and able to push and pull carts with products

Pay, Benefits, And Perks

• Paid time off
• Health Insurance or discount card for medical, dental, vision, and prescriptions
• Short term disability
• Life insurance
• Retirement plan with company match
• Holiday pay
• Employee discounts on product
• Perkspot discounts on services and products
• Uniform shirts provided

Toole's Ace Hardware is a locally owned and operated chain of hardware stores in Central Florida. Since 1906, our company has presented itself as the staple hardware store featuring customer-minded employees. Since our adoption of the Ace brand, we have evolved with each store opened and we are proud of our current 14 locations. As we constantly grow, we’re on the lookout to find like-minded people to join us on this experience.