B2B Collections Specialist - Drive Payments & Solutions

Greater Giving, Inc.; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Wellness Week

Bonuses and equity awards

Job summary

Greater Giving, Inc. is looking for a Collections Associate (B2B) based in Cincinnati, Ohio to join the Finance Shared Services team. The role centers around helping clients resolve past-due accounts while managing multiple tasks effectively.

The ideal candidate will possess a high school diploma and have strong communication skills, both verbal and written. This position offers an hourly wage along with a monthly incentive based on performance, promoting motivation and success.

Qualifications

• High school diploma or GED required.
• Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred.
• Great verbal and written communication skills.

Responsibilities

• Connect with customers to resolve past-due accounts.
• Assist customers with billing and settlement questions.
• Maintain accurate customer records and process payments.

Skills

Communication skills

Technical skills

Independence

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Salesforce

Billing/Collections software

Job description

Greater Giving, Inc. is looking for a Collections Associate (B2B) based in Cincinnati, Ohio to join the Finance Shared Services team. The role centers around helping clients resolve past-due accounts while managing multiple tasks effectively.

The ideal candidate will possess a high school diploma and have strong communication skills, both verbal and written. This position offers an hourly wage along with a monthly incentive based on performance, promoting motivation and success.