B&D Operations Coordinator

MJSA; Cranston (RI); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Stuller Inc. is seeking an Operations Coordinator for B&D Sales. Located in Cranston, Rhode Island, this role involves overseeing daily office operations, ensuring efficiency, and providing support to sales and service teams.

The ideal candidate should hold an Associate degree and have at least 2 years of experience in office management. Strong organizational skills and proficiency in Microsoft Office are essential.

This position offers a dynamic work environment where innovation and employee wellness are prioritized.

Qualifications

• 2+ years of experience in office management or a related role.
• Experience in a sales or service environment preferred.
• Knowledge of inventory management systems.

Responsibilities

• Manage daily office operations including schedules and communications.
• Support the sales team with quotes and order processing.
• Assist with service requests and technician scheduling.
• Monitor and manage inventory effectively.
• Prepare reports on sales and service activities.

Skills

Strong organizational skills

Proficiency in Microsoft Office Suite

Excellent verbal and written communication skills

Multitasking skills

Education

Associate degree in business administration or a related field

Bachelor’s degree in business administration or a related field (preferred)

Job description

Stuller Inc. – B&D Operations Coordinator

B&D Sales—A Stuller Company (Cranston, Rhode Island)

Stuller Inc. in Lafayette, Louisiana, seeks an Operations Coordinator at B&D Sales and Service to oversee daily office operations and support both sales and service teams to ensure efficiency. This role requires strong organizational skills to manage scheduling, inventory, and customer interactions while maintaining smooth business operations.

Qualifications

• Associate degree in business administration or a related field (or equivalent experience)
• 2+ years of experience in office management, administration, or a related role
• Proficiency in Microsoft Office Suite and office management software
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills

Preferred Qualifications

• Bachelor’s degree in business administration or a related field
• Experience in a sales or service environment, preferably in the jewelry industry
• Knowledge of inventory management systems
• Ability to work independently and collaborate effectively with a team

Work Environment & Physical Demands

• Office-based role with occasional travel for vendor or customer meetings
• Ability to sit for extended periods and work with computers and office equipment

Responsibilities

• Manage daily office operations, including schedules, communications, and service trip logistics
• Support the sales team by preparing quotes, processing orders, and maintaining customer databases
• Assist the service team by scheduling technician visits, managing service requests, and maintaining records
• Monitor and manage warehouse and office inventory, ensuring timely replenishment
• Prepare and review reports on sales and service activities to identify trends and improvements
• Ensure compliance with company policies and procedures
• Liaise with vendors, suppliers, and customers as needed
• Provide administrative support to the leadership team

Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. Serving jewelry professionals worldwide, the company provides quality products, expert service, and innovative solutions with a strong commitment to operational excellence.

Driven by employee creativity and dedication, Stuller fosters a culture of innovation, collaboration, and continuous improvement while supporting employee wellness and professional growth.