Azure Virtual Desktop (AVD) Engineer – FSLogix SME

Veriipro; New York (NY); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Veriipro in New York is seeking an Azure Virtual Desktop Administrator to implement, configure, and support AVD environments for enterprise workloads. You will manage FSLogix profiles and troubleshoot complex user sessions, authentication, and performance issues.

This role requires hands-on L3 support in production, collaboration with infrastructure and security teams, and thorough documentation of incidents and resolutions. Strong scripting, analysis, and communication skills are essential.

Competenze

• Experience administering and supporting Azure Virtual Desktop (AVD) in production.
• FSLogix profile management, configuration, and troubleshooting.
• L3 support for complex AVD incidents and production issues.
• Enterprise-scale VDI with multiple users and session hosts.
• Troubleshooting across profiles, session connectivity, authentication, and logon.
• Ability to explain root causes and resolutions clearly.
• Strong analytical and documentation skills.

Mansioni

• Administer, configure, maintain, and support Azure Virtual Desktop (AVD) environments.
• Create, configure, manage, and troubleshoot FSLogix profiles, including profile containers and sign-in issues.
• Perform Level 3 troubleshooting for complex AVD issues involving session hosts, user sessions, connectivity, and performance.
• Diagnose and resolve production incidents and implement permanent corrective actions.
• Support and optimize enterprise-scale VDI for availability, performance, scalability, and reliability.
• Monitor environment health, investigate recurring incidents, and implement proactive improvements.
• Collaborate with infrastructure, endpoint management, identity, and application teams to resolve cross-functional issues.
• Document issues, troubleshooting procedures, root-cause analyses, and resolutions.
• Support VDI image management and application delivery as required.

Conoscenze

AVD administration

FSLogix

L3 support

VDI scaling

Troubleshooting

Documentation

Communication

Strumenti

Nerdio Manager

Intune

MECM/SCCM

PowerShell

Descrizione del lavoro

Key Responsibilities

• Administer, configure, maintain, and support Azure Virtual Desktop (AVD) environments.


• Create, configure, manage, and troubleshoot FSLogix profiles, including profile containers, sign-in issues, profile corruption, and performance problems.


• Perform Level 3 troubleshooting for complex AVD issues involving session hosts, user sessions, connectivity, authentication, and desktop performance.


• Diagnose and resolve production incidents, identify root causes, and implement permanent corrective actions.


• Support and optimize enterprise-scale virtual desktop infrastructure for availability, performance, scalability, and reliability.


• Monitor environment health, investigate recurring incidents, and implement proactive improvements.


• Collaborate with infrastructure, endpoint management, identity, and application teams to resolve cross-functional technical issues.


• Document technical issues, troubleshooting procedures, root-cause analyses, and resolution steps.


• Support virtual desktop image management, application delivery, and environment configuration as required.

Required Skills & Experience

• Extensive hands-on experience administering and supporting Azure Virtual Desktop (AVD) in production environments.


• Strong practical expertise in FSLogix profile management, configuration, and troubleshooting.


• Proven experience providing Level 3 (L3) support for complex AVD incidents and production issues.


• Experience supporting enterprise-scale VDI environments with multiple users, session hosts, and business-critical workloads.


• Strong troubleshooting skills across user profiles, session connectivity, authentication, logon performance, and desktop reliability.


• Ability to explain real-world technical challenges, root causes, troubleshooting approaches, and resolutions clearly.


• Strong analytical, problem-solving, communication, and documentation skills.

Preferred Skills

• Experience with Nerdio Manager for Azure Virtual Desktop administration, automation, optimization, and management.


• Familiarity with Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).


• Experience with application packaging and deployment.


• Knowledge of PowerShell scripting and automation.


• Experience with Group Policy Objects (GPOs) and Windows endpoint configuration.