Azure Hybrid Desktop Support Engineer

The Princeton Group; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Princeton Group seeks an Azure Hybrid Desktop Support Engineer to join our IT team, blending end-user support, endpoint management, and cloud infrastructure in a hybrid environment with on-prem Active Directory and Microsoft Entra ID.

The ideal candidate has hands-on desktop support experience, proficiency with Intune/Endpoint Manager and Autopilot, and a track record helping demanding users in fast-paced settings. Strong PowerShell skills are a plus.

Qualifications

• 3--5 years in desktop support / end-user computing.
• Experience with Windows 10/11 administration, Microsoft 365 apps, and Active Directory.
• Hands-on work with Intune / Endpoint Manager and Hybrid Azure AD (Entra ID).
• Strong troubleshooting across OS, apps, networking, and hardware.

Responsibilities

• Provide white-glove desktop support for executives and users.
• Troubleshoot Windows 10/11 and Microsoft 365 apps.
• Support conference rooms, AV systems, and collaboration tools.
• Manage hardware lifecycle and device provisioning.
• Maintain hybrid identity with on-prem AD and Entra ID; administer Intune/Endpoint Manager and Autopilot.
• Enforce security baselines, MFA, and policy deployments.

Skills

Desktop support

Windows 10/11 administration

Microsoft 365

Active Directory

Intune / Endpoint Manager

Azure Entra ID / Azure AD

PowerShell scripting

Troubleshooting

GPO

Hybrid identity

Tools

Intune

Endpoint Manager

Azure AD Connect

PowerShell

Job description

Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure , supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID).

The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users.

Key Responsibilities

End-User Support & Operations

• Provide white-glove desktop support for executives, traders, and business users
• Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications
• Support conference rooms, AV systems, and collaboration tools (Teams, Zoom)
• Manage hardware lifecycle (laptops, peripherals, mobile devices)

Azure Hybrid Identity & Endpoint Management

• Support and maintain hybrid identity environments (on-prem AD Microsoft Entra ID)
• Administer Azure AD Connect, synchronization, and identity troubleshooting
• Manage devices via Microsoft Intune / Endpoint Manager
• Deploy and maintain Windows Autopilot for zero-touch provisioning
• Enforce device compliance, conditional access, and security baselines

Automation & Engineering

• Automate repetitive tasks using PowerShell
• Assist with desktop engineering initiatives (image management, patching, policy deployment)
• Support group policy (GPO) and transition workloads to modern management (Intune)

Security & Compliance

• Support endpoint security tools (Defender for Endpoint, AV/EDR platforms)
• Assist with access control, MFA, and device compliance policies
• Participate in audits, remediation, and security hardening initiatives

Required Qualifications

• 3--5 years of experience in desktop support / end-user computing
• Strong experience with:
  • Windows 10/11 administration
  • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Active Directory (users, groups, GPOs)
• Hands-on experience with:
  • Microsoft Intune / Endpoint Manager
  • Azure AD (Entra ID) in a hybrid environment
• Solid troubleshooting skills across:
  • OS, applications, networking basics, and hardware
• Experience with PowerShell scripting (basic to intermediate)

Preferred Qualifications

• Experience with:
  • Azure AD Connect / hybrid identity sync
  • Windows Autopilot deployments
  • Defender for Endpoint or similar EDR tools
• Exposure to:
  • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop)
  • Patch management tools (WSUS, Intune Update Rings)
• Background in financial services, hedge funds, or high-performance environments