Azure API Management (APIM) Support Engineer

VDart Inc; Bellevue (WA); On-site; USD 120,000 - 150,000; Full time

Job summary

VDart Inc in Bellevue, WA is seeking an Azure APIM Support Engineer to provide expert-level support for Azure API Management solutions. You will help customers secure, publish, monitor, and optimize APIs while troubleshooting gateway, policy, authentication, ARM, and backend integration issues.

The role focuses on API gateway operations, self-hosted gateway options, and policy review, with emphasis on diagnosing routing, backend connectivity, and authentication problems.

Qualifications

• Experience securing and troubleshooting API gateways and APIM.
• Strong knowledge of OAuth 2.0 and OpenID Connect.
• Proficient with REST APIs, JSON, and XML.
• Hands-on scripting with PowerShell.
• Solid network troubleshooting and API security fundamentals.

Responsibilities

• Resolve API gateway errors and security issues.
• Analyze API traces and diagnostics.
• Assist with API onboarding and publishing.
• Review backend integrations and authentication workflows.
• Optimize API performance and reliability.

Skills

REST APIs

OAuth & OpenID Connect

JSON & XML

PowerShell

Network Troubleshooting

API Security

API Governance

Application Insights

Job description

Location: Bellevue, WA (Onsite)

Hire Type: Fulltime

Job Summary

The Azure APIM Support Engineer provides expert-level support for Azure API Management (APIM) solutions. The engineer helps customers secure, publish, monitor, and optimize APIs while troubleshooting gateway, policy, authentication, ARM, and backend integration issues.

Key Responsibilities:

• API Gateway
• Self-hosted Gateway
• Premium and Standard Tiers

Diagnose:

• API routing issues
• Backend connectivity failures
• Authentication and authorization issues

Support API security implementations, including:

• OAuth 2.0
• OpenID Connect
• JWT Validation
• Managed Identity
• Client Certificates

Assist customers with:

• Revisions
• Custom Domains
• TLS/SSL certificates

Review and troubleshoot APIM policies.

Investigate API latency and throughput issues.

Collaborate with engineering teams to resolve platform-related issues.

Required Skills

• REST APIs
• OAuth and OpenID Connect
• JSON and XML
• PowerShell
• Network Troubleshooting
• API Security

Preferred Skills

• API Governance
• Application Insights

Typical Duties

• Resolve API gateway errors and security issues.
• Analyze API traces and diagnostics.
• Assist with API onboarding and publishing.
• Troubleshoot custom policy configurations.Review backend integrations and authentication workflows.
• Optimize API performance and reliability.