Azure AI Platform Operations Analyst

Heaven Hill Brands; Louisville (KY); On-site; USD 86,000 - 120,000; Full time

Benefits offered by this job

Paid Vacation

11 Paid Holidays

Health, Dental & Vision eligibility

FSA/HSA

401K match

EAP

Maternity/Paternity Leave

Job summary

Heaven Hill Brands is seeking an AI Infrastructure Analyst to oversee the day-to-day operation of our AI platform on Azure from our Louisville office. The role focuses on platform operations, monitoring, and support, not data science.

You will manage access controls, runbooks, and automation to improve reliability and enable project teams. This is an office-based role with potential after-hours maintenance as needed.

Qualifications

• Bachelor's degree in IT/CS or related field.
• Minimum 2 years in IT operations, cloud support, or platform operations.
• Hands-on Azure administration, monitoring, IAM, and automation experience.
• Proficiency with Azure Monitor, Log Analytics, dashboards, and KQL.

Responsibilities

• Support day-to-day operation of AI platform services and Azure resources.
• Monitor dashboards, alerts, logs, traces, and respond to incidents per runbooks.
• Document runbooks, change records, and enable users.
• Assist with onboarding, deployments, validation, and rollback.
• Collaborate with Infrastructure Engineering on security, networking, and identity.

Skills

Azure Admin

Monitoring & Alerts

IAM

Automation

Containers

Platform Support

Azure Administrator cert

Azure AI Fundamentals

Azure Monitor

Key Vault

Entra ID

PowerShell

Python

Bash

Git Workflows

Kubernetes

AI Workspaces

Education

Bachelor's degree in IT/CS

Tools

Azure Monitor

Log Analytics

KQL

Service Principals

Job description

Heaven Hill Brands is seeking an AI Infrastructure Analyst to oversee the day-to-day operation of our AI platform on Azure from our Louisville office. The role focuses on platform operations, monitoring, and support, not data science.

You will manage access controls, runbooks, and automation to improve reliability and enable project teams. This is an office-based role with potential after-hours maintenance as needed.