AWS DevOps / SRE Engineer — Cloud Reliability & Incidents

TechDigital Group; Eagan (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDigital Group in Minnesota is seeking an AWS Cloud Operations / Infrastructure Support Engineer to monitor, operate, and support AWS cloud infrastructure across production and non-production environments. You will perform health checks, monitor with CloudWatch and Dynatrace, investigate incidents, validate backups, manage EBS snapshots, and coordinate logs and access within the LZ2 landing zone.

You will configure monitoring, respond to alerts, assist with deployments using runbooks, and

Qualifications

• 5+ years of IT infrastructure, cloud operations, production support, or systems engineering experience.
• 3+ years of hands-on AWS operations experience preferred.
• Experience with monitoring, incident response, backup validation, and runbooks.

Responsibilities

• Perform daily AWS cloud infrastructure health checks, including disk space validation, SSM agent status, EC2/RDS availability, and operational readiness checks.
• Configure, manage, and enhance cloud infrastructure monitoring using AWS CloudWatch and Dynatrace, including dashboards, metrics, alarms, and notification workflows.
• Investigate monitoring alerts from CloudWatch, Dynatrace, and related tools for outages, performance degradation, system issues, and infrastructure anomalies.
• Configure CloudWatch monitoring and alert notifications to automatically notify the on-call team for critical events and production-impacting incidents.
• Manage production EBS snapshot activities, EBS disk sizing requests, backup validation for EC2 and RDS instances, and associated operational reporting.
• Manage VPC Flow Logs, EC2 logs, log bucket access, S3 bucket access policies, and AWS account access within the LZ2 landing zone environment.
• Troubleshoot cloud infrastructure service outages, EC2/container restarts, network issues, DNS private hosted zones, firewall change requests, and access-related issues.
• Support AWS account creation, AMI and S3 object sharing across AWS accounts, EC2 instance restarts, container restarts, SSL certificate requests, and infrastructure resizing guided by FME.
• Support application deployments by executing approved deployment runbooks, work instructions, validation steps, and weekend service downtime communications.
• Monitor Subversion code repositories, maintain infrastructure documentation, and support TriZetto Facets suite installation activities.

Skills

AWS operations

Cloud monitoring

Production support

Tools

Dynatrace

CloudWatch

SSM

Job description

TechDigital Group in Minnesota is seeking an AWS Cloud Operations / Infrastructure Support Engineer to monitor, operate, and support AWS cloud infrastructure across production and non-production environments. You will perform health checks, monitor with CloudWatch and Dynatrace, investigate incidents, validate backups, manage EBS snapshots, and coordinate logs and access within the LZ2 landing zone.

You will configure monitoring, respond to alerts, assist with deployments using runbooks, and