AWS Cloud Engineer III

Remote Jobs; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Rackspace Technology is seeking an experienced L3 DevOps/Cloud Engineer to lead complex infrastructure and DevOps activities, driving automation and platform reliability.

The role requires hands-on expertise in AWS, Terraform, AWX/Ansible, ArgoCD, GitOps, Kubernetes, CI/CD and Disaster Recovery, with a track record of delivering scalable, secure platforms. You will own technical standards and mentor engineers while leading DR tests and production deployments.

Qualifications

• 8–12 years of hands-on cloud, DevOps, or infrastructure experience.
• Strong expertise in AWS, EKS, Kubernetes, Terraform, and GitOps.
• Proven ability to lead complex production incidents and RCA.
• Experience with automation via AWX/Ansible and ArgoCD.
• Design and implement IaC standards and reusable modules.

Responsibilities

• Serve as L3 escalation point for Cloud, DevOps, and deployment issues.
• Lead major technical activities across prod and non-prod environments.
• Own complex infra changes, upgrades, migrations, and platform improvements.
• Drive Disaster Recovery planning, testing, and runbooks.
• Design infrastructure with Terraform and develop reusable modules.
• Review Terraform code and enforce coding standards.
• Develop Ansible roles, playbooks, and AWX automation for config, patching, deployments.
• Implement GitOps with ArgoCD; manage ArgoCD and drift.
• Maintain Kubernetes workloads on Amazon EKS and Helm charts.
• Improve CI/CD processes with Jenkins and other tools.
• MentOR L1/L2 engineers and produce SOPs/runbooks.

Skills

AWS

Amazon EKS

Kubernetes

Terraform

Terragrunt

AWX

Ansible

ArgoCD

GitOps

Helm

Docker

Jenkins

CI/CD

Git

Linux

Windows

Bash / Python

SSL/TLS

Infrastructure Automation

Disaster Recovery

Monitoring & Logging

Production Troubleshooting

Root Cause Analysis

Job description

Role Overview

The L3 DevOps / Cloud Engineer will act as a senior technical resource responsible for leading complex infrastructure and DevOps activities, driving automation, defining technical standards, and improving platform reliability.

The role requires strong hands-on expertise in AWS, Terraform, AWX/Ansible, ArgoCD, GitOps, Kubernetes, CI/CD, and Disaster Recovery.

Key Responsibilities

• Act as the L3 escalation point for complex Cloud, DevOps, Kubernetes, infrastructure, and deployment issues.
• Lead major technical activities across production and non-production environments.
• Take ownership of complex infrastructure changes, upgrades, migrations, and platform improvements.
• Lead and coordinate Disaster Recovery (DR) activities, including:
  • DR planning
  • Restore testing
  • Failover/failback activities
  • Application and infrastructure recovery
  • DR validation
  • Runbook preparation and improvement
• Design and implement infrastructure using Terraform.
• Develop and maintain reusable Terraform modules.
• Review Terraform code and infrastructure changes implemented by L1/L2 engineers.
• Define Terraform coding standards, repository structure, and implementation best practices.
• Strong hands-on experience with AWX / Ansible.
• Develop reusable Ansible roles, playbooks, and automation workflows.
• Use AWX to automate:
  • Server configuration
  • Patching
  • Application deployment
  • Infrastructure operations
  • Repetitive BAU activities
• Identify manual operational activities and convert them into automated workflows.
• Design and maintain ArgoCD-based deployments.
• Implement and support GitOps practices for Kubernetes and application deployments.
• Define GitOps repository structures and deployment standards.
• Manage and troubleshoot ArgoCD:
  • Applications
  • Sync issues
  • Configuration drift
  • Deployment failures
  • Environment promotion
  • Rollback activities
• Design and maintain Kubernetes workloads running on Amazon EKS.
• Develop and maintain reusable Helm Charts.
• Define standards for Helm values, templates, and environment-specific configurations.
• Design and improve CI/CD deployment processes.
• Support and improve Jenkins and other CI/CD automation.
• Define deployment strategies and operational standards.
• Lead automation initiatives across Cloud and DevOps platforms.
• Develop automation using:
  • Terraform
  • Ansible / AWX
  • Bash
  • Python
  • CI/CD pipelines
• Define and enforce technical standards for:
  • Infrastructure as Code
  • Terraform
  • GitOps
  • Kubernetes
  • Helm
  • CI/CD
  • Automation
  • Cloud operations
  • Patching
• Establish reusable templates, modules, pipelines, and automation frameworks.
• Perform technical reviews for changes implemented by L1 and L2 engineers.
• Lead complex production incidents and perform Root Cause Analysis.
• Identify recurring issues and implement permanent automated solutions.
• Improve monitoring, logging, alerting, and operational reliability.
• Participate in architecture and technical design discussions.
• Lead production deployments, infrastructure upgrades, patching, and maintenance activities.
• Mentor and provide technical guidance to L1 and L2 engineers.
• Create and maintain:
  • SOPs
  • Runbooks
  • Technical standards
  • Architecture documentation
  • DR documentation
  • Operational procedures

Experience

8–12 years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field is required.

Core Technical Skills

• AWS
• Amazon EKS
• Kubernetes
• Terraform
• Terragrunt
• AWX
• Ansible
• ArgoCD
• GitOps
• Helm
• Docker
• Jenkins
• CI/CD
• Git
• Linux
• Windows
• Bash / Python
• SSL/TLS
• Infrastructure Automation
• Disaster Recovery
• Monitoring & Logging
• Production Troubleshooting
• Root Cause Analysis

L3 Expectations

• Leading technical activities independently
• Owning complex Cloud and DevOps changes
• Designing and implementing automation
• Leading Disaster Recovery activities
• Implementing GitOps using ArgoCD
• Building automation using AWX/Ansible
• Developing and reviewing Terraform code
• Defining technical standards and best practices
• Driving operational improvements
• Mentoring L1/L2 engineers
• Handling complex production incidents and RCA

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.

We want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.