Awake Overnight Direct Support Staff

Advocates; Framingham (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Advocates in Framingham, MA, seeks an Awake Overnight Direct Support Staff to provide hands-on care during the overnight hours, ensuring safety and dignity for individuals. The role requires alertness, reliability, and commitment to a supportive, inclusive environment.

Minimum education is a High School Diploma or GED. Schedule is Sunday through Wednesday, 11pm-9am, with responsibilities including transportation, documentation, safety drills, and crisis intervention when necessary.

Qualifications

• Remain awake and responsive during overnight hours.
• Support health, safety, and well-being of individuals.
• Willingness to transport individuals when needed.
• Commitment to a diverse population and inclusion.

Responsibilities

• Remain awake, alert, and responsive throughout the overnight shift.
• Ensure the health, safety, and well-being of individuals at all times.
• Assist with morning routines and transportation to day programs.
• Provide floor safety, documentation, and behavioral observations.
• Maintain required certifications and follow human rights policies.

Skills

Overnight shift

Communication

Interpersonal skills

Independent work

Cultural diversity

Driver's license

Education

High School Diploma/GED

Job description

Starting Rate: $18.50/hour

Schedule: Sunday through Wednesday 11p-9a

As an Awake Overnight Direct Support Staff, you play a critical role in ensuring individuals are supported, secure, and cared for during the quietest hours. This is an active overnight residential position for someone who is attentive, reliable, and motivated by making a meaningful difference -providing hands-on support, staying alert, and helping individuals feel safe, respected, and ready for the day ahead.

Overview

As an Awake Overnight Direct Support Staff, you play a critical role in ensuring individuals are supported, secure, and cared for during the quietest hours. This is an active overnight residential position for someone who is attentive, reliable, and motivated by making a meaningful difference -providing hands-on support, staying alert, and helping individuals feel safe, respected, and ready for the day ahead.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Shift

Third Shift

Responsibilities

• Remain awake, alert, and responsive throughout the overnight shift
• Ensure the health, safety, and well-being of individuals at all times
• Assist with morning routines (hygiene, clothing, meals, and preparation for day programs)
• Provide transportation to day programs as needed
• Support household cleaning and maintenance tasks
• Implement established treatment and support plans
• Conduct and participate in safety drills, including fire drills and evacuations
• Report health, behavioral, or psychiatric concerns to on-call staff
• Complete accurate documentation, including shift notes and behavioral observations
• Provide physical intervention in crisis situations when necessary
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

• High school diploma or equivalent required
• Experience working with the population preferred
• Strong communication, judgment, and interpersonal skills
• Basic computer proficiency required
• Ability to work independently and remain alert overnight
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Commitment to supporting culturally diverse populations strongly preferred

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.