Awake Overnight Direct Support Staff

Advocates; West Boylston (MA); On-site; USD 54,443,000 - 57,308,000; Part time

Job summary

Advocates is seeking Awake Overnight Direct Support Staff in West Boylston, MA to provide attentive, hands-on support during the overnight hours. This residential, 20-hour-per-week role starts at $19.00 per hour with Sundays, Mondays and Tuesdays 11pm–9am on the schedule.

You will stay awake, ensure the health and safety of individuals, assist with morning routines, and provide transportation to day programs as needed, while documenting shift notes and following Human Rights policies.

Qualifications

• High School Diploma or GED required.
• Experience working with the population preferred.
• Strong communication, judgment, and interpersonal skills.
• Basic computer proficiency required.
• Ability to work independently and remain alert overnight.
• Valid driver’s license and reliable vehicle.
• Willingness to transport individuals.
• Commitment to supporting culturally diverse populations preferred.

Responsibilities

• Remain awake, alert, and responsive throughout the overnight shift.
• Ensure the health, safety, and well-being of individuals at all times.
• Assist with morning routines (hygiene, clothing, meals, and preparation for day programs).
• Provide transportation to day programs as needed.
• Support household cleaning and maintenance tasks.
• Implement established treatment and support plans.
• Conduct and participate in safety drills, including fire drills and evacuations.
• Report health, behavioral, or psychiatric concerns to on-call staff.
• Complete accurate documentation, including shift notes and behavioral observations.
• Provide physical intervention in crisis situations when necessary.
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC).
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies.

Skills

Strong communication

Judgement

Interpersonal skills

Basic computer proficiency

Overnight alertness

Valid driver’s license

Reliable vehicle

Willingness to transport

Diversity sensitivity

High school diploma

Education

High school diploma or GED

Job description

Overview

Starting Rate: $19.00/hour

Schedule: Sunday, Monday, Tuesday 11pm-9am

As an Awake Overnight Direct Support Staff, you play a critical role in ensuring individuals are supported, secure, and cared for during the quietest hours. This is an active overnight residential position for someone who is attentive, reliable, and motivated by making a meaningful difference -providing hands-on support, staying alert, and helping individuals feel safe, respected, and ready for the day ahead.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Remain awake, alert, and responsive throughout the overnight shift
• Ensure the health, safety, and well-being of individuals at all times
• Assist with morning routines (hygiene, clothing, meals, and preparation for day programs)
• Provide transportation to day programs as needed
• Support household cleaning and maintenance tasks
• Implement established treatment and support plans
• Conduct and participate in safety drills, including fire drills and evacuations
• Report health, behavioral, or psychiatric concerns to on-call staff
• Complete accurate documentation, including shift notes and behavioral observations
• Provide physical intervention in crisis situations when necessary
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies

Qualifications

• High school diploma or equivalent required
• Experience working with the population preferred
• Strong communication, judgment, and interpersonal skills
• Basic computer proficiency required
• Ability to work independently and remain alert overnight
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Commitment to supporting culturally diverse populations strongly preferred

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.