Awake Overnight Direct Service Worker- Deaf Services

Advocates; Framingham (MA); On-site; USD 22,000 - 32,000; Full time

Job summary

Advocates is seeking enthusiastic, motivated team players to provide care to individuals in a residential Deaf Services setting. The Awake Overnight Direct Service Worker offers emotional support and assists clients during the night and morning activities.

Position requires ASL fluency, high school diploma or GED, and a commitment to a third-shift schedule (Friday and Saturday 10pm–8am). The role emphasizes safety, client-centered care, and crisis intervention when needed.

Qualifications

• ASL Fluency required; Deaf Individuals and Native Signers preferred.
• Excellent interpersonal, judgement and coaching skills.
• Strong communication skills; ability to utilize basic computer applications.

Responsibilities

• Ensure the well-being and safety of clients, fostering a clean, home-like environment.
• Remain awake, alert and responsive to the needs of the clients throughout the shift.
• Assist clients with morning activities such as preparing for the day, cleaning and cooking.
• Provide routine checks according to program procedure.
• Implement established treatment programs in accordance with the client's ISP and IAP.
• Communicate program participant's progress, mental status, and any changes in daily notes.
• Report significant health, psychiatric or behavioral issues to the on-call staff member.
• Provide crisis intervention and access emergency services as needed.

Skills

ASL Fluency

Interpersonal skills

Communication skills

Judgement/Decision making

Coaching

Computer literacy

Education

High School Diploma/GED

Job description

Overview

Starting Rate: $19.75/hour

Schedule:Friday and Saturday 10pm-8am

Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting in our Deaf Services division!

The Awake Overnight Direct Service Worker offers emotional support and assists clients during the night and through their morning activities.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Shift

Third Shift

Responsibilities

• Ensure the well-being and safety of clients, fostering a clean, home-like environment.
• Remain awake, alert and responsive to the needs of the clients throughout the shift.
• Assist clients with morning activities such as preparing for the day, cleaning and cooking.
• Provide routine checks according to program procedure.
• Implement established treatment programs in accordance with the client's Individualized Service Plan (ISP) and Individualized Action Plan (IAP).
• Communicate program participant's progress, mental status, and any changes in daily notes.
• Report significant health, psychiatric or behavioral issues to the on-call staff member.
• Provide crisis intervention and access emergency services as needed.

Qualifications

• High School diploma or equivalent degree.
• ASL Fluency required. Deaf Individuals and Native Signers preferred.
• Excellent interpersonal, judgement and coaching skills.
• Strong communication skills.
• Ability to utilize basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.