Awake Overnight Direct Service Worker

Advocates; Natick (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocates is seeking an Awake Overnight Direct Service Worker to provide essential care for individuals in a residential setting, staying awake during the night and assisting with morning activities as needed.

The role requires a high school diploma or GED, at least six months of related experience, and a valid driver's license. You will document plans, monitor client status, and coordinate with on-call staff to ensure safety and well-being.

Qualifications

• High School diploma or equivalent with at least six months related experience.
• Strong interpersonal, judgement and coaching skills.
• Excellent written and verbal communication.
• Ability to use basic computer applications.
• Willingness to thrive in a fast-paced, client-centered environment.
• Must hold a valid driver's license and have access to an insured vehicle for transporting clients.
• Desire to serve culturally diverse populations.

Responsibilities

• Ensure the well-being and safety of clients, fostering a home-like environment.
• Remain awake, alert and responsive to the needs of the clients throughout the shift.
• Assist clients with morning activities such as preparing for the day, cleaning and cooking.
• Provide routine checks according to program procedure.
• Develop and document Individualized Action Plans (IAPs), ISPs and other reviews with the clients.
• Communicate program participant's progress, mental status, and any changes in daily notes.
• Report significant health, psychiatric or behavioral issues to the on-call staff member.
• Provide crisis intervention and access emergency services as needed.

Skills

Interpersonal skills

Written and verbal communication

Team-oriented

Computer literacy

Judgement and coaching

Driver's license

Education

High School Diploma/GED

Tools

Basic computer applications

Job description

Overview

Starting Rate: $18.25/hour

Schedule: Thursday-Saturday 10pm - 8am

Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting!

The Awake Overnight Direct Service Worker is responsible to be available to and assist the clients during the night and to assist with morning activities as needed.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Shift

Third Shift

Responsibilities

• Ensure the well-being and safety of clients, fostering a clean, home-like environment.
• Remain awake, alert and responsive to the needs of the clients throughout the shift.
• Assist clients with morning activities such as preparing for the day, cleaning and cooking.
• Provide routine checks according to program procedure.
• Develop and document Individualized Action Plans (IAPs), Individualized Service Plans (ISPs) and other reviews with the clients.
• Communicate program participant's progress, mental status, and any changes in daily notes.
• Report significant health, psychiatric or behavioral issues to the on-call staff member.
• Provide crisis intervention and access emergency services as needed.

Qualifications

• High School diploma or equivalent degree, plus six months' related experience.
• Excellent interpersonal, judgement and coaching skills.
• Strong written and verbal communication skills.
• Ability to utilize basic computer applications.
• Desire to thrive in a fast-paced, client-centered, team-oriented environment.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.