AVP, Privacy Risk & Governance

Pacific Life; Charlotte (NC); Hybrid; USD 200,000 - 230,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Quarterly travel to Newport Beach

Job summary

Pacific Life seeks an AVP, Privacy Risk & Governance to lead the Global Privacy Program, covering privacy, data protection, AI governance, and records management. You will partner with senior leaders to strengthen compliance, mitigate risk, and support business objectives within a blended hybrid model.

The role requires 15+ years in privacy/related fields and 10+ years of leadership, with relocation assistance and quarterly travel to Newport Beach. Hybrid work four days in the office is expected.

Qualifications

• 15+ years in privacy, compliance, legal, risk management, or related field.
• 10+ years of people leadership experience.
• Certifications in privacy, data governance, cybersecurity, or AI governance preferred.
• Experience in life insurance or similarly regulated industries preferred.
• Strong knowledge of global privacy laws (CCPA, HIPAA, GLBA, GDPR).

Responsibilities

• Lead Pacific Life's Global Privacy Program and governance across privacy, AI governance, and records management.
• Monitor regulatory developments and translate them into actionable compliance initiatives.
• Direct privacy risk assessments and mitigate enterprise privacy risks.
• Oversee privacy incidents with Senior Privacy Counsel and act as escalation point.
• Collaborate with Risk Management, Information Security, Third-Party Risk, and business leaders to scale privacy capabilities.
• Identify emerging risks and implement repeatable processes to improve program effectiveness.
• Build and lead a high-performing privacy team with accountability and growth.

Skills

Privacy governance

Leadership experience

Regulatory knowledge

Executive communication

Stakeholder management

Education

Bachelor's degree

Job description

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking an experienced AVP, Privacy Risk & Governance to join our Enterprise Compliance team in Newport Beach, CA; Omaha, NE; or Charlotte, NC. This role follows Pacific Life's hybrid work model, which requires employees to work in the office four days per week. Comprehensive relocation assistance is available for qualified candidates. Candidates who reside outside of Newport Beach, CA will be expected to travel to Newport Beach at least quarterly for team collaboration, leadership meetings, and key business activities.

In this role, you will lead and oversee Pacific Life's Global Privacy Program, providing strategic direction, governance, and operational leadership across privacy, data protection, artificial intelligence (AI) governance, and records and information management. As a member of the Enterprise Compliance Senior Leadership Team within the Legal and Compliance Division, you will partner closely with senior leaders and stakeholders across the enterprise to strengthen compliance capabilities, mitigate risk, and support business objectives.

How You'll Help Move Us Forward

• Lead the strategy, administration, and ongoing enhancement of Pacific Life's Global Privacy Program while supporting the Chief Compliance, Privacy, and Ethics Officer in executing key priorities and deliverables
• Monitor global regulatory developments and translate emerging privacy, AI, and information governance requirements into actionable business strategies and compliance initiatives
• Direct enterprise privacy risk assessments and partner with stakeholders to identify, prioritize, and mitigate privacy-related risks across the organization
• Collaborate with Senior Privacy Counsel to oversee privacy incidents through resolution, serving as a trusted advisor and escalation point for complex matters
• Partner with Risk Management, Information Security, Third-Party Risk Management, Operational Risk & Resilience, and business leaders to strengthen and scale privacy, AI governance, and records management capabilities
• Identify emerging risks and implement sustainable, repeatable processes that improve program effectiveness, accountability, and operational efficiency
• Build, lead, and develop a high-performing team of privacy professionals by establishing clear expectations, fostering accountability, and supporting ongoing professional growth

The Experience You Bring

• 15+ years of experience in privacy, compliance, legal, risk management, or a related field, with demonstrated expertise in privacy and data protection programs
• 10+ years of people leadership experience, including leading and developing high-performing teams
• Relevant professional certifications in privacy, data governance, cybersecurity, or AI governance (e.g., CIPP/US, CIPP/E, CIPM, CIPT, AIGP) are preferred
• Experience supporting privacy compliance programs within the life insurance, financial services, healthcare, or similarly regulated industries is strongly preferred
• Strong working knowledge of privacy, AI, and records retention regulations, including CCPA, HIPAA, GLBA, GDPR, and other applicable global requirements
• Proven ability to assess complex regulatory requirements, identify risk, and develop practical, business-focused compliance solutions
• Exceptional executive communication and stakeholder management skills, with the ability to influence, collaborate, and build credibility across all levels of the organization
• Demonstrated strategic thinking, sound judgment, and the ability to lead through ambiguity while balancing competing priorities and business needs
• Bachelor's degree

What Makes You Stand Out

• AIGP (Artificial Intelligence Governance Professional)
• Experience building or transforming enterprise privacy, AI governance, or information governance programs
• Ability to translate regulatory and compliance requirements into practical, scalable business processes
• Strong enterprise mindset with a track record of leading cross-functional initiatives and driving organizational change
• Trusted advisor who can effectively partner with legal, compliance, technology, risk, and business leaders to achieve strategic outcomes

What Success Looks Like

• Strengthens Pacific Life's Global Privacy Program through proactive risk management, governance, and regulatory readiness
• Drives greater enterprise-wide adoption of privacy, AI governance, and records management practices
• Builds trusted partnerships across the organization to enhance compliance effectiveness and business enablement
• Develops a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement
• Delivers sustainable, scalable solutions that effectively balance regulatory obligations with business objectives

Base Salary Range: $200,000 - $230,000

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.