Actuary & Director, Product and Pricing Risk, Workforce Benefits

Pacific Life; Charlotte (NC); Hybrid; USD 204,000 - 249,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellbeing Reimbursement Account

Paid Time Off

Parental Leave

Adoption Assistance

401k with company match

Job summary

Pacific Life is actively seeking a Director of Product and Pricing Risk within the Workforce Benefits division. This on-site role blends actuarial leadership with hands-on analytics to guide cross-product pricing decisions and governance.

You will manage a small team, partner with Pricing, Underwriting, Finance, and Product leaders, and drive pricing strategy across Dental, Vision, Group Life, and Disability products. Relocation support is offered where applicable.

Qualifications

• 8+ years of progressive actuarial experience with an FSA designation.
• Deep experience in group product lines (Dental, Vision, Group Life, Short Term Disability, Long Term Disability, Supplemental Health, Leave and Absence Management).
• Experience developing pricing analyses, assumptions, monitoring frameworks, or governance processes. Strong communication and collaboration skills, with the ability to successfully influence across teams.
• Bachelor's degree is preferred, or demonstrated experience.

Responsibilities

• Lead cross-product pricing and risk processes across Workforce Benefits products.
• Partner with Product and Pricing leaders to analyze new business and renewal results, evaluate trends, and adjust pricing approaches.
• Coordinate the development and maintenance of pricing tools, models, and reporting for Pricing and Underwriting.
• Build and maintain portfolio analytics and translate results into clear insights and recommendations for leaders.
• Facilitate cross-product assumption setting with Finance, Pricing, and Product leadership.
• Establish and maintain monitoring standards, KPIs, and escalation routines with product-line leaders.
• Prepare materials for governance forums and ensure decisions and actions are documented.
• Provide actuarial and risk expertise on cross-functional initiatives including underwriting practices and new product capabilities.
• Lead the cadence of experience studies and translate findings into actionable recommendations.
• Support month-end and quarter-end financial activities through claims experience analysis.

Skills

Actuarial expertise

Leadership

Communication

Cross-functional collaboration

Education

FSA designation

Bachelor's degree (preferred)

Job description

Job Description:

Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Director of Product and Pricing Risk to join the Workforce Benefits Product and Pricing organization. We are actively seeking a talented Actuary & Director, Product Pricing Risk on our Workforce Benefits team. This role is on-site 4 days per week and work from home 1 day per week in Newport Beach, CA,Omaha, NE, or Charlotte, NC. If you are not currently located near one of our offices, we offer comprehensive relocation assistance.

Our new Workforce Benefits division seeks to disrupt the group benefits market with a digital first strategy. As a Director of Product and Pricing Risk, you will support disciplined product and pricing decisions across the Workforce Benefits portfolio by leading cross-product analytics, governance, risk monitoring, and pricing capability development. You will translate business priorities into practical pricing and risk frameworks, coordinate work across product lines, and provide recommendations and insights to Product and Pricing leaders. You will partner closely with pricing leadership, as well as colleagues in Underwriting, Finance, Sales, Enterprise Risk, Technology, and Operations. The role combines strong actuarial judgment, hands‑on leadership, and the ability to drive execution through influence in a growing business. You will lead a small team and will work cross‑functionally with division leadership and key partners in to develop leading edge risk management and market winning pricing strategies.

How you will make an impact:

• Lead the development, implementation, and ongoing enhancement of cross-product pricing and risk processes, tools, and reporting that support consistent execution across Workforce Benefits products.

• Partner with Product and Pricing leaders to analyze new business and renewal results, evaluate emerging trends, and recommend adjustments to pricing approaches, profitability targets, and portfolio guardrails.

• Coordinate the development and maintenance of pricing tools, models, and reporting capabilities used by Pricing and Underwriting, including quoting tools, experience-rating support, quote monitoring, and management reporting.

• Build and maintain portfolio analytics that connect growth, profitability, competitiveness, and risk. Translate results into clear insights, options, and recommendations for business leaders.

• Facilitate cross-product assumption setting and documentation for items such as expenses, interest rates, profitability metrics, and other shared pricing inputs, in partnership with Finance, Pricing, and Product leadership.

• Establish and maintain practical monitoring standards, key performance indicators, thresholds, and escalation routines. Identify deviations and coordinate appropriate analysis and follow-up with accountable product-line leaders.

• Prepare clear, decision-ready materials for product, pricing, and risk governance forums. Coordinate reviews and approvals and ensure decisions, assumptions, and follow-up actions are documented.

• Provide actuarial and risk expertise on cross-functional initiatives involving underwriting practices, reinsurance, vendor or external‑party risk, and new or enhanced product capabilities.

• Lead the cadence and prioritization of experience studies and other data-driven analyses in partnership with product pricing actuaries, ensuring findings are translated into actionable recommendations.

• Support month‑end and quarter‑end financial and reserving activities, as assigned, through analysis of claims experience, reserve movements, and key financial risk drivers.

• Lead and develop actuarial professionals and rotational analysts by setting clear priorities, reviewing work, strengthening technical capabilities, and creating meaningful development opportunities.

• Manage multiple initiatives in an evolving environment, escalating material issues and strategic trade‑offs to the appropriate AVP or VP leader.Support other projects as needed on a very nimble and collaborative team.

The experience you will bring:

• 8+ years of progressive actuarial experience with an FSA designation.

• Deep experience in group product lines (Dental, Vision, Group Life, Short Term Disability, Long Term Disability, Supplemental Health, Leave and Absence Management).

• Experience managing multiple initiatives, working with ambiguity, and adapting to change.

• Experience developing or implementing pricing analyses, assumptions, monitoring frameworks, or governance processes. Strong communication and collaboration skills, with the ability to successfully influence across teams.

• Demonstrated leadership and interpersonal skills.

• Bachelor's degree is preferred, or demonstrated experience.

What will make you stand out:

• Experience developing or implementing both new business and renewal pricing strategy

• Experience developing and implementing assumptions, monitoring frameworks, or governance processes.

• Digital and analytic mindset.

• Entrepreneurial energy and excitement to operate in a start‑up environment.

#LI-MT1

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$203,760.00 - $249,040.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, and social wellbeing, we've got you covered.

• Prioritization of your health and well‑being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.