AVP, People & Culture Technology and Enablement

Pathward, N.A.; Sioux Falls (SD); Remote; USD 125,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Life insurance

Disability benefits

Paid time off

Job summary

Pathward, N.A. is seeking an AVP of People & Culture Technology and Enablement to lead a team responsible for P&C technology, operations, analytics, and enablement.

This role reports to the EVP and focuses on scalable, secure P&C solutions, governance, and strategic partnerships with technology and external vendors. The role emphasizes enterprise-wide transformation, data quality, and regulatory compliance, with a focus on employee experience and operational excellence.

Qualifications

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically 10+ years of progressive experience in Human Resources, HR Technology, HR Operations, People Analytics, or related functions.
• Minimum 5 years of leadership experience managing teams.
• Experience leading HRIS, workforce analytics, process improvement, automation, or digital transformation programs.
• Experience managing complex cross-functional projects and stakeholder relationships.
• Experience supporting executive leadership, board reporting, or regulatory reporting preferred.

Responsibilities

• Develops and executes the enterprise P&C technology roadmap aligned with organizational, workforce, and business priorities.
• Leads governance, optimization, security, and continuous improvement of P&C technology platforms (HRIS, talent, recruiting, learning, performance, rewards, and workforce planning).
• Ensures P&C systems, processes, and data practices comply with regulatory, privacy, security, risk, and internal control requirements.
• Designs and improves end-to-end P&C processes, workflows, service delivery models, and operating metrics.
• Drives operational excellence through standardization, simplification, automation, and process redesign.
• Establishes workforce data quality, governance, reporting, dashboards, and analytics for leaders, regulators, and the Board.
• Partners with People Business Partners to translate workforce insights into talent and business recommendations.
• Identifies and implements automation, AI, and digital solutions to improve productivity and employee experience.
• Leads cross-functional transformation, adoption, and change management to modernize P&C capabilities.
• Leads and develops team members, manages vendor relationships, and oversees budgets, contracts and implementation activities.
• Requires travel up to 10% of the time.

Skills

Strategic Mindset

Drives Results

Plans and Aligns

Communicates Effectively

Employee Experience Focus

Manages Complexity

Leadership Experience

Education

Bachelor's degree or equivalent + work experience

Master's degree preferred

Tools

HRIS

Workforce Analytics

Automation

Job description

AVP, People & Culture Technology and Enablement

Remote

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™.We area financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our*HUMBLE*HUNGRY*SMARTapproach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Reporting to the Executive Vice President, Chief People & Culture Officer, this role leads a team responsible for People & Culture technology, operations, analytics, and enablement. Leads the strategy, governance, delivery, and continuous improvement of People & Culture (P&C) technology, operations, and enablement programs that drive organizational effectiveness, workforce insights, employee experience, and operational excellence. Serves as the enterprise leader responsible for P&C systems, P&C data and analytics, process optimization, automation, AI-enabled workforce solutions, and People operations infrastructure.

Partners closely with P&C leadership, technology teams, and external vendors to develop scalable and secure solutions that enhance workforce capabilities, improve decision-making, and enable the P&C function to operate as a strategic business partner. Operates as a forward-thinking leader who balances innovation, governance, compliance, and operational excellence.

What You Will Do:

• Develops and executes the enterprise P&C technology roadmap aligned with organizational, workforce, and business priorities.

Partners closely with and reports to the Executive Vice President, Chief People & Culture Officer on key initiatives, outcomes, and organizational priorities.

• Leads governance, optimization, security, and continuous improvement of P&C technology platforms, including HRIS, talent, recruiting, learning, performance, rewards, and workforce planning solutions.
• Ensures P&C systems, processes, and data practices comply with regulatory, privacy, security, risk, and internal control requirements.
• Designs and improves end-to-end P&C processes, workflows, service delivery models, and operating metrics.
• Drives operational excellence through standardization, simplification, automation, and process redesign.
• Establishes workforce data quality, governance, reporting, dashboards, and analytics that provide actionable insights for leaders, regulators, and the Board.
• Partners with People Business Partners and senior leaders to translate workforce insights into talent, organizational, and business recommendations.
• Identifies and implements automation, AI, and digital solutions that improve productivity, decision-making, and employee experience.
• Leads cross-functional transformation, adoption, and change management efforts that modernize P&C capabilities.
• Leads and develops team members, manages vendor relationships, and oversees project prioritization, budgets, contracts, and implementation activities.
• Requires travel up to 10% of the time, including overnight and out of state.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically, 10+ years of progressive experience in Human Resources, HR Technology, HR Operations, People Analytics, or related functions.
• Minimum 5 years of leadership experience managing teams.
• Experience leading HRIS, workforce analytics, process improvement, automation, or digital transformation programs.
• Experience managing complex cross-functional projects and stakeholder relationships.
• Experience supporting executive leadership, board reporting, or regulatory reporting preferred.
• Financial services or highly regulated industry experience preferred.
• Strategic Mindset
• Drives Results
• Plans and Aligns
• Communicates Effectively
• Employee experience Focus
• Manages Complexity

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $125,000– $208,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.