AVP Operations Fredericktown

New Era Bank; Fredericktown (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary with profit sharing

Health Insurance

401(k) matching

2 weeks paid vacation annually plus个人日

Job summary

New Era Bank is seeking an adaptable Assistant Vice President for Back-Office Banking Operations to manage daily workflow, supervise a small team, and ensure accuracy across processing functions such as ACH, wires, check clearing, and mobile deposits.

In a community banking environment, you will strengthen internal controls, support audits, and coordinate with core processors and vendors while maintaining regulatory compliance and high service levels.

Qualifications

• Minimum of 3–5 years of operations experience in a community bank or credit union, including at least 1 year in a supervisory role.
• Experience with ACH processing, domestic wires, check clearing, and mobile deposit capture.
• Strong working knowledge of Reg CC, Reg E, NACHA rules, and BSA/AML guidelines.

Responsibilities

• Daily Workflow Management: Supervise and assist with daily back-office functions (ACH, wires, check clearing, mobile deposit).
• Reconciliation & Balancing: Oversee GL reconciliations, suspense accounts, and resolve balancing errors.
• Team Leadership & Backup: Manage a small operations team and provide backup during absences or high volume.
• Compliance & Audit Readiness: Maintain internal controls and ensure audits meet regulatory requirements.
• Vendor Management: Monitor SLAs with core processors and third-party vendors.
• Jack Henry CIF 20/20 experience is a plus.

Skills

Operations management

Supervisory experience

Banking core platforms

Regulatory compliance

Analytical problem solving

Tools

Jack Henry CIF 20/20

Silverlake

Job description

Job Title: Assistant Vice President (AVP) - Banking Operations (Back-Office)

Department: Operations

Reports To: Executive Vice President/SVP

Employment Type: Full-time, Salaried

Job Summary

We are a thriving, community-focused financial institution with approximately $450 million in assets. We are seeking an adaptable, hands-on Assistant Vice President (AVP) for Back-Office Banking Operations. In a community bank environment, efficiency and versatility are key.

We are looking for someone to aid in our daily operations and help lead a small team in customer service. This person will be vital to the smooth operation of the bank. Adaptability and the ability to multi-task are key.

Core Responsibilities

• Daily Workflow Management: Supervise and actively assist with daily back-office functions, including ACH processing, domestic wire transfers, check clearing, and mobile deposit capture.
• Reconciliation & Balancing: Oversee daily general ledger (GL) reconciliations, manage suspense accounts, and research/resolve complex transaction exceptions or balancing errors.
• Team Leadership & Backup: Manage a small, cross-trained operations team. Provide direct backup for critical processing tasks during staff absences or high-volume periods.
• Compliance & Audit Readiness: Maintain strict internal controls to prevent fraud. Ensure full compliance with Reg CC, Reg E, NACHA rules, and BSA/AML guidelines. Gather data and documentation for internal, state, and federal regulatory audits.
• Vendor Management: Monitor service level agreements (SLAs) with core processors, card networks, and third-party operational vendors.
• Jack Henry CIF 20/20 previous experience a plus.

Required Skills and Qualifications

• Experience: Minimum of 3-5 years of operations experience in a community bank or credit union, including at least 1 year in a supervisory role.
• Community Bank Agility: Proven ability to manage multiple operational disciplines simultaneously and pivot quickly between management tasks and administrative processing.
• Technical Skills: Experience using standard community bank core platforms (Jack Henry CIF 20/20 or Silverlake a plus) and online banking administrative tools.
• Problem Solving: Strong analytical skills to troubleshoot system errors, balancing discrepancies, and customer transaction disputes.
• Regulatory Literacy: Strong working knowledge of community bank regulatory requirements, federal compliance rules, and deposit operations guidelines.

Benefits & Perks

• Competitive salary with annual profit sharing.
• Health Insurance.
• 401(k) matching
• 2 weeks paid vacation annually plus personal days
• Tuition reimbursement