AVP Middle Office Manager

Voya Investment Management; Atlanta (GA); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation with performance-driven bonuses

Comprehensive benefits package

401(k) plan with matching contributions

Tuition reimbursement

Job summary

Voya Investment Management in Atlanta is seeking an AVP Middle Office Manager to oversee the trade lifecycle from capture to settlement. The successful candidate will lead a team focused on accurate trade processing and collaboration across departments.

This role requires depth in securities operations and a passion for utilizing AI and automation to optimize workflows. Join a dynamic environment that values innovation and professional growth.

Qualifications

• 7+ years in securities operations, middle office, or related roles.
• Strong understanding of various asset classes including equities and fixed income.
• Proven ability to lead high-performing teams.

Responsibilities

• Lead a team in trade capture and lifecycle management.
• Ensure compliance with regulatory requirements.
• Monitor trade status and drive timely issue resolution.

Skills

Trade capture

Settlement processes

Collaboration

AI/automation implementation

Risk management

Customer focus

Education

Bachelor's degree in Finance, Economics, or Computer Science

CFA/FRM or equivalent certification

Tools

OMS/TMS systems

Data analytics platforms

Job description

Get to Know the Opportunity

We are seeking an AVP Middle Office Manager to lead the trade lifecycle from capture to settlement, ensure accurate and timely trade processing, and foster strong collaboration across Front Office (Fixed Income – Inclusive of Private Credit and Equities), Compliance, Risk, and Accounting. This role is ideal for a forward‑thinking team member and strong middle‑office professional who thrives in a fast‑paced, data‑driven environment and is passionate about optimizing workflows with AI and automation. The individual will lead onshore employees and international team members in India.

The Contributions You Will Make

• Lead a team of professionals in Trade Capture, Lifecycle Management & Confirmation – training and developing current and new employees to drive high performance.
• Ensure accurate capture of all trading activity across Equities, Fixed Income, and other complex asset classes, including Private Markets where applicable.
• Oversee the end‑to‑end trade lifecycle: Capture → Pre‑matching → Trade Matching → Trade Confirmation → Settlement.
• Monitor trade status, identify exceptions, and drive timely resolution with internal and external parties.
• Proactively coordinate with Front Office to verify trade details, resolve discrepancies, and optimize trade flow.
• Work closely with team leaders from other departments to ensure all pre‑trade requirements are met, including Counterparty setup, Legal Documentation, System Connectivity, and Risk approval.
• Collaborate with client‑facing teams and set an example for a “Client First” approach.

Trade Matching & Settlement

• Manage daily trade matching to minimize failed trades and optimize settlement efficiency.
• Understand and implement various settlement and custodial relationships, including clearing brokers, custodians, sub‑custodians, and Prime Brokerage partners.
• Ensure settlement instructions are accurate, compliant, and aligned with regulatory and internal policy requirements.
• Develop and maintain metrics to track settlement efficiency, fail rates, and exception resolution times.
• Coordinate with Front Office & Portfolio Managers as a trusted partner.
• Provide timely visibility into trade status, risk, and operational issues that could impact performance.
• Translate market events and corporate actions into actionable operational steps for the Front Office.

Risk, Compliance & Controls

• Implement and monitor controls to mitigate operational risk in trade processing and settlement.
• Ensure adherence to regulatory requirements, internal policies, and external audits.
• Collaborate with Compliance to address surveillance, KYC/AML checks, and trade‑related restrictions.

Accounting & Reconciliation

• Interface with Accounting to ensure accurate P&L attribution, position reconciliation, and NAV integrity where applicable.
• Provide data and commentary for monthly/quarterly close processes, audits, and management reporting.
• Manage reconciliation of post‑trade events (corporate actions, dividends, interest, tax reclamation processes).
• Identify bottlenecks and opportunities to automate routine middle‑office tasks (e.g., exception handling, data enrichment, and reconciliation).
• Lead or participate in AI/automation projects to improve workflow efficiency, accuracy, and timeliness.
• Continuously evaluate and adopt new tools, data standards, and technology solutions to support the middle office.

Corporate Actions & Event Processing

• Process corporate actions accurately (dividends, mergers, splits, reorganizations) and identify issues requiring escalation.
• Work with stakeholders to ensure timely and correct dissemination of action items to Front Office and Custodians.
• Maintain a robust process for governance, documentation, standard operating procedures, and control narratives.
• Provide training and coaching to team members; foster a culture of accountability and continuous improvement.
• Serve as a liaison across Treasury, Risk, Compliance, and IT to ensure alignment on strategic initiatives.

Minimum Knowledge And Experience

• 7+ years in securities operations, middle office, or related roles; strong emphasis on trade capture, matching, settlement, and corporate actions.
• Deep understanding of equities, fixed income, and complex asset classes; familiarity with private markets a plus.
• Demonstrated success in optimizing workflows and implementing automation across trade lifecycle processes.
• Proficiency with OMS/TMS systems, trade capture tools, reconciliation platforms, and data analytics; comfortable with data modeling and reporting.
• Solid knowledge of regulatory requirements and control frameworks impacting middle office operations.
• Excellent collaboration skills with Front Office, Portfolio Managers, Compliance, Risk, and Accounting.
• Bachelor's degree in Finance, Economics, Computer Science, or a related field; CFA/FRM or equivalent professional certification a plus.
• Proven ability to lead, coach, and develop a high‑performing team; capable of influencing across functions.

Desired Skills & Competencies

• Track record of leveraging AI, RPA, or machine learning to streamline processes and reduce manual intervention.
• Strong ability to process complex corporate actions and resolve related issues efficiently.
• In‑depth understanding of settlement mechanics, custodial relationships, and reconciliation practices.
• Proactive, detail‑oriented, and able to navigate ambiguity with solid judgment.
• Familiarity with SEC/FINRA, MiFID II, and other relevant market regulations.
• Ability to manage multiple initiatives, timelines, and stakeholder expectations.
• High capacity to create and influence relationships.
• Demonstrated leadership with ability to create and drive high‑performance teams.

What We Offer

• Competitive compensation with performance‑driven bonuses.
• Comprehensive benefits package (health, dental, vision, retirement plans).
• A collaborative, inclusive, and innovation‑focused culture.
• Opportunities for professional growth, leadership development, and cross‑asset exposure.
• Access to advanced tools, data, and technology to modernize operations.
• Health, dental, vision and life insurance plans.
• 401(k) savings plan – with generous company matching contributions (up to 6 %).
• Voya Retirement Plan – employer‑paid cash balance retirement plan (4 %).
• Tuition reimbursement up to $5,250 per year.
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time – 40 hours per calendar year.

Compensation Pay Disclosure

Annual base salary range: $115,000 to $135,000 USD. Incentive opportunities may be offered based on role performance.

Be Well. Stay Well.

Voya provides resources that can make a difference in your life, helping you thrive physically, financially, socially, and emotionally. Our benefits are designed to support you and your family.

Critical Skills

• Customer Focused – Passionate drive to delight customers and offer unique solutions.
• Critical Thinking – Thoughtful process of analyzing data and problem solving.
• Team Mentality – Partnering effectively to drive culture and execute common goals.
• Business Acumen – Understanding of the financial services industry for sound decisions.
• Learning Agility – Openness to new ways of thinking and acquiring new skills.

Equal Employment Opportunity

Voya Financial is an equal‑opportunity employer. We provide equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. We will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please reference our resources for applicants with disabilities.