AVP/Director of Business Banking

Westerly Community Credit Union; Rhode Island; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Tuition Reimbursement

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Plan

Life Insurance

Disability Insurance

Sign-on Bonus

Job summary

Westerly Community Credit Union in Rhode Island is seeking an Assistant Vice President, Director of Business Banking to lead strategy, growth, and relationship management for commercial clients. You will help expand deposits, cash management, and merchant services while nurturing key business relationships.

The role requires a 4-year degree and at least five years in banking, with supervisory experience considered a strong plus. The position includes competitive benefits and a sign-on bonus.

Qualifications

• Minimum of five years of related banking experience.
• Supervisory experience is very helpful.
• Thorough understanding of income property and construction lending.
• Complete knowledge of commercial lending requirements and documentation.
• Familiarity with property management and real estate appraisal techniques.
• Understanding of real estate taxes and basic accounting concepts.

Responsibilities

• Assumes responsibility for strategic direction and growth of business banking and deposits.
• Develops and executes business banking growth plans aligned with strategic objectives.
• Drives cash management adoption and relationship expansion with merchants.
• Develops lending opportunities and maintains an active pipeline.
• Leads internal coordination and succession readiness across functions.

Skills

Leadership

Supervisory skills

Financial analysis

Communication

Negotiation

Public relations

Computer skills

Education

4 Year Degree

Job description

• Location 4979 Tower Hill RD,Wakefield, RI, 02879,United States
• Job Category Business Banking, Business Development, Relationship Management
• Industry Credit Unions, Financial Services
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Manage Others No

Contact information

• Email [e-mail]

Description

$1,000 Sign-on Bonus

*Paid out after 90 days with a satisfactory review*

• Minimum of 2 Weeks Vacation plus 7 Days Paid Discretionary Time Off
• Tuition Reimbursement ($5250 per year)
• Competitive Medical, Dental, and Vision Benefits
• Flexible Spending & Dependent Care Accounts
• 401(k) Plan with Employer Match up to 6%
• Company Paid Life Insurance, Short Term and Long Term Disability Insurance
  and much more!

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for strategic direction and growth of business banking.
Assists in the development and executes business banking growth plans aligned with Credit Union strategic objectives.
Primarily focused on acquiring and retaining deposit growth, cash management adoption, new members and relationship expansion.
Deepens business relationships by strengthening the adoption of merchant services, payroll solutions and other business banking products.
Identifies opportunities to enhance business banking products, services, processes and delivery channels to ensure competitiveness.
Monitors market conditions, competitors, portfolio trends and key performance indicators; reports progress to leadership.
Helps develop scalable processes and resources as the program grows.
Refers cross sell opportunities to proper internal channels with follow-up to ensure successful communication.

2. Assumes responsibility for business development and relationship management.
Prospects for new business through calling, referrals, networking, and community involvement.
Builds lasting relationships with business owners, executives, entrepreneurs and key decision-makers by forming trusted partnerships.
Cultivates referral networks with accountants, attorneys, real estate professionals and business organizations.
Conducts periodic relationship reviews to identify unmet needs and deepen the total business relationship.
Provides day-to-day support for business accounts, coordinates onboarding, resolves routine service issues and ensures responsive follow-through.
Represents the Credit Union professionally at business and community events.
Organizes and participates in business lunches, roundtables, networking events and community discussions to expand WCCU’s visibility and partnerships.

3. Assumes responsibility for business deposits and cash management services.
Attracts and retains business operating accounts and other deposit relationships.
Promotes cash management, payment, receivables and digital business banking solutions.
Identifies opportunities to bring both lending and deposit activity into comprehensive member relationships.
Recommends service enhancements based on business member needs and competitive opportunities.

4. Assumes responsibility for supporting the growth of business lending relationships.
Develops qualified commercial and small-business lending opportunities and maintains an active pipeline.
Partners with loan originators to develop holistic business relationships encompassing lending, deposits and operating services; assumes selected business lending responsibilities as experience and business needs warrant.
Balances growth objectives with credit quality, profitability, policy requirements and sound risk management.
Maintains knowledge of key borrowing relationships and supports timely member follow-up.

5. Assumes responsibility for internal coordination, leadership development and succession readiness.
Partners with Retail, Operations, Lending, Marketing, Finance and Compliance to deliver coordinated service.
Strengthens internal referral practices and employee understanding of business banking capabilities.
Maintains close working relationships with branch managers and Retail staff to support a consistent flow of referrals and help identify and serve business members’ needs.
Provides guidance, coaching and leadership to assigned team members, as applicable.
Develops toward broader Business Banking leadership responsibilities through increasing exposure to lending, relationship management, departmental operations and strategic execution; supports succession planning for the function.
Participates in management meetings, strategic initiatives, and special projects as assigned.
Maintains an active business development pipeline, tracks relationship and product results, and collaborates across departments to achieve market expansion priorities.

SCHEDULE

Salaried – Exempt; 40 Hours Weekly. Standard business hours with flexibility for member meetings and community events that largely occur after normal business hours.

Requirements

EDUCATION/CERTIFICATION: College degree in business, finance, or a related field; or equivalent experience.

REQUIRED KNOWLEDGE: Thorough understanding of income property and construction lending.

Complete knowledge of commercial lending requirements, and documentation.

Familiarity with property management.

Understanding of Real Estate Appraisal techniques and title issues.

Thorough understanding of traditional small business operations including taxes, accounts payable, accounts receivable, inventory, balance sheet, and income statements

EXPERIENCE REQUIRED: Minimum of five years of related banking experience.

Supervisory experience very helpful.

Proven ability to produce results

Experience handling and developing books of business.

SKILLS/ABILITIES: Strong leadership and supervisory skills.

Excellent social skills and self-motivation.

Excellent financial analysis abilities.

Solid communication and negotiation abilities.

Strong public relations skills.

Able to use all related computer applications and business machines.

Summary

To support the WCCU Cares culture by providing outstanding service to members and internal staff (#TeamWCCU). The Assistant Vice President, Director of Business Banking provides strategic leadership and hands-on business development to expand the Credit Union’s business banking program. This position drives growth in business deposit accounts, cash management, and related business banking services; establishes and maintains long‑term relationships with local businesses; and collaborates with senior leadership to develop products, processes and strategies that position WCCU as a primary financial partner for business members.