AVP, Corporate Transformation Advisory Delivery Manager (REMOTE)

Arch Capital Group Ltd.; New Jersey; On-site; USD 98,000 - 156,000; Full time

Job summary

Arch Capital Services LLC is seeking an AVP, Corporate Transformation Advisory Delivery Manager to oversee Lean transformation initiatives and drive continual improvement within a business unit. The role requires deep Lean expertise and the ability to collaborate with business experts to deliver sustainable results.

The position emphasizes coaching senior leaders, guiding both current and future states, and delivering consistent problem-solving workshops.

Qualifications

• 7+ years of lean management leadership with end-to-end transformation experience.
• Experience in the financial services or insurance industries and understanding of operational management practices.
• Lean or similar certification or experience implementing continuous improvement principles in service environments.
• Proven track record developing and/or implementing Lean/continuous improvement initiatives.
• Demonstrated ability to interpret data and measure performance.
• Excellent written and verbal communication to senior leaders.
• Change management principles, practices and tools knowledge.
• Travel 40%-50% as required.

Responsibilities

• Lead the deployment of a Lean Transformation with responsibility for initiatives and continuous improvement practices.
• Define current and future state, implementation plan, and impact/value with business experts.
• Develop partnerships to understand business issues and priorities for continuous improvement.
• Use Lean tools to develop insights, solutions and Lean standard delivery of value streams.
• Ensure consistency and success of standard work delivery.
• Lead and train problem-solving workshops with senior managers and teams.
• Coach senior leaders to be effective sponsors and sustain improvements at all levels.

Skills

Lean transformation

Operational thinking

Communication skills

Insurance knowledge

Business acumen

Project management

Attention to detail

Education

Bachelor’s degree or Master’s in related field

Lean certification

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.

Responsibilities And Accountabilities

• Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
• Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
• Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function .
• Responsible for the consistent and successful delivery of agreed standard work.
• Guide training and problem solving workshops with senior managers & teams.
• Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
• Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.

Required Skills And Abilities

• Diversity & Inclusion Aptitude
• Ability to work well with a variety of different individuals
• LEAN Transformation experience
• Operational and Analytical thinking
• Effective communication, listening and facilitation skills
• Insurance knowledge and strong business acumen
• Strong organizational skills with high level of attention to detail
• High Emotional Quotient and Professionalism

Education And Experience

• 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change
• Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)
• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
• Proven track record developing and/or implementing Lean/continuous improvement initiatives
• Demonstrated ability to effectively interpret data and measure performance
• Ability to handle changing priorities and use good judgment when working in challenging situations
• Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company
• Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools
• Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences
• Strong ability to facilitate, teach & coach diverse set of audience
• Able to work collaboratively in a team environment, and deliver effective consulting and coaching
• High degree of integrity and ability to handle confidential matters and sensitive situations with discretion
• Demonstrate proficiency in project and program management
• Demonstrate proficiency in data mining and analysis.
• Bachelor’s degree with related experience or Master’s in related field required. Work experience may substitute for education requirement.
• Professional Lean Certification (is a plus)
• 40%-50% travel expected

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$98,000 - $155,700/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

10200 Arch Capital Services LLC