AVP, Corporate Transformation Advisory Delivery Manager (REMOTE)

Arch Capital Group Ltd.; North Carolina; On-site; USD 93,000 - 156,000; Full time

Benefits offered by this job

Medical plans

Dental and vision coverage

Prescription drug coverage

401k with generous matching

PTO 20 days per year

Paid holidays 12 per year

Volunteer time off

Life and AD&D Insurance

Short and Long-Term Disability

Paid Parental Leave

Student Loan Assistance

Tuition Reimbursement

Backup Child and Elder Care

Job summary

Arch Capital Group Ltd. is seeking an AVP, Corporate Transformation Advisory Delivery Manager to oversee transformation initiatives using Lean principles.

You will guide current and future state architectures, partner with business experts, and drive sustainable improvement across a business unit. The role emphasizes Lean transformation, cross-functional collaboration, and coaching of senior leaders, with a focus on delivering measurable value and standard work across the organization.

Qualifications

• 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change.
• Experience in financial services or insurance industries and understanding of operational management practices (preferred).
• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations.
• Proven track record developing and/or implementing Lean/continuous improvement initiatives
• Demonstrated ability to interpret data and measure performance
• Ability to handle changing priorities and exercise good judgment
• Excellent communication skills with senior leaders
• Knowledge and application of change management principles and tools

Responsibilities

• Lead deployment of Lean Transformation initiatives and continuous improvement practices.
• Guide current and future state, implementation plan, and impact/value of changes with business experts.
• Develop partnerships to understand business issues and integrate improvement into organization.
• Use Lean/Problem Solving tools to develop insights and drive Lean standards in value streams or functions.
• Ensure consistent delivery of standard work.
• Lead training and problem-solving workshops with senior managers and teams.
• Coach senior leaders and managers on roles to support continuous improvement and management practices.

Skills

Diversity aptitude

Ability to work with diverse people

LEAN transformation

Operational thinking

Communication skills

Insurance knowledge

Attention to detail

Emotional intelligence

Education

Bachelor’s degree in related field

Master’s degree in related field

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.

Responsibilities And Accountabilities

• Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
• Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
• Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
• Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function .
• Responsible for the consistent and successful delivery of agreed standard work.
• Guide training and problem solving workshops with senior managers & teams.
• Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
• Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.

Required Skills And Abilities

• Diversity & Inclusion Aptitude
• Ability to work well with a variety of different individuals
• LEAN Transformation experience
• Operational and Analytical thinking
• Effective communication, listening and facilitation skills
• Insurance knowledge and strong business acumen
• Strong organizational skills with high level of attention to detail
• High Emotional Quotient and Professionalism

Education And Experience

• 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change
• Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)
• Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
• Proven track record developing and/or implementing Lean/continuous improvement initiatives
• Demonstrated ability to effectively interpret data and measure performance
• Ability to handle changing priorities and use good judgment when working in challenging situations
• Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company
• Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools
• Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences
• Strong ability to facilitate, teach & coach diverse set of audience
• Able to work collaboratively in a team environment, and deliver effective consulting and coaching
• High degree of integrity and ability to handle confidential matters and sensitive situations with discretion
• Demonstrate proficiency in project and program management
• Demonstrate proficiency in data mining and analysis.
• Bachelor’s degree with related experience or Master’s in related field required. Work experience may substitute for education requirement.
• Professional Lean Certification (is a plus)
• 40%-50% travel expected

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$98,000 - $155,700/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

10200 Arch Capital Services LLC