AVP Compliance Officer

Clear Destination Inc.; Grand Rapids (MI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible paid time off

Exposure to different areas of banking

Volunteer opportunities

Job summary

Independent Bank is seeking an experienced Compliance Officer to lead regulatory risk assessment and guidance across the organization. You will partner with senior management and business lines to implement regulations, monitor examinations, and drive responsible growth.

The role requires strong leadership, analytical skills, and solid knowledge of consumer and mortgage regulations. Join a collaborative team committed to integrity and community service.

Qualifications

• Bachelor’s degree or commensurate experience in compliance and/or mortgage/consumer loan experience (5+ years)
• Solid knowledge of consumer regulations and regulatory frameworks
• Experience in analysis, project management, and cross-functional collaboration

Responsibilities

• Perform or facilitate compliance risk assessments.
• Provide guidance on regulatory issues and implementation timelines.
• Oversee project plans to comply with new regulations; conduct GAP analyses.
• Integrate regulatory requirements into policies, processes, and controls.
• Respond to internal compliance questions and regulator inquiries.
• Ensure marketing and disclosures comply with regulations.
• Support regulatory examinations and audits; track corrective actions.
• Contribute to development of new products, systems, policies, and initiatives.
• Coordinate activities for effective compliance monitoring.
• Prepare management reports on risks, trends, and upcoming regulatory changes.
• Maintain and lead a training program using online platforms.
• Mentor team members and foster a results-oriented compliance culture.
• Investigate customer complaints and coordinate responses with regulators.

Skills

Regulatory compliance

Project management

Leadership

Communication

Education

Bachelor’s Degree or commensurate experience

Tools

Microsoft Office

Job description

Be Proud, Be YOU, Be Independent!

Are you an experienced Compliance professional who is eager to grow their career in Financial Services? If so, we need you!

At Independent Bank, we live our values of Courage, Drive, Integrity, People-Focus, and Teamwork. We foster professional growth and embrace the collective strength of your unique experiences, ideas, and talents. Our inclusive, collaborative culture helps us deliver the best solutions for our clients and communities as we pursue our mission: Inspiring financial independence today, with tomorrow in mind!

About the Job:

Reporting to our Regulatory Services Manager, as the Compliance Officer at Independent Bank you will play a key, visible role in protecting and advancing our organization. We’re looking for an organized, confident professional with strong leadership, communication, and analytical skills who thrives in a dynamic, collaborative environment. In this role, you’ll proactively assess, manage, and mitigate regulatory risks that impact Independent Bank and its affiliates, helping shape how we grow responsibly. You’ll work closely with senior management, product and business line leaders, regulators, lenders, and operations teams, making this a highly interactive position with broad influence across the organization.

Why You Should Apply:

• Competitive compensation package.
• Accommodating and flexible paid time off.
• A knowledgeable, goal-driven, and exciting team of colleagues.
• Exposure to different areas of banking and the ability to work with leaders within the industry.
• Community-focused events and volunteer opportunities.

What You Will Do:

• Perform or facilitate compliance risk assessments.
• Provide guidance on regulatory issues and implementation of regulatory changes, ensuring the Bank meets effective dates and established timelines.
• Oversee and facilitate project and implementation plans to adequately and efficiently comply with new or amended regulations or laws. This includes conducting GAP analyses.
• Work with business lines to integrate regulatory or legal requirements into policies, procedures, processes, controls, and training.
• Conduct research, provide interpretations, and respond to internal compliance questions and queries.
• Ensure advertising, promotions, disclosures, and forms are compliance with applicable regulatory requirements.
• Anticipate, prepare for, and support regulatory examinations and internal and external audits. Monitor follow up activities to ensure effective and timely corrective actions.
• Participate in development activities for:
  • New or modified products and services.
  • Changes related to systems, policies, processes, and controls.
  • Business or company initiatives or projects
• Coordinate activities for an effective compliance monitoring program.
• Prepare periodic management reports of risks, issues, trends, upcoming regulatory changes, etc.
• Manage an effective compliance training program through the on-line based training system.
• Lead and mentor other Regulatory Service employees that is results oriented, risk focused, and an effective compliance team.
• Investigate and answer complaints by customers directly or through regulatory agencies or outside organizations.
• Performs other duties as assigned.

What We’re Looking For:

• Bachelor’s Degree or commensurate experience in compliance and/or mortgage/consumer loan experience (5+ years), and demonstrated management skills.
• Certifications such as Certified Regulatory Compliance Manager (CRCM) is a plus.
• Candidates must be highly motivated, creative, and professional.
• Solid compliance and/or related banking experience and include sound knowledge of all consumer regulations.
• The ability to research, track, and update compliance issues.
• Experience in analysis, project management, communication, (written and verbal), and multitasking a plus.
• Must be team orientated, yet able to work independently.
• Must be organized, detail orientated, decisive, and able to prioritize assignments. Also requires exceptional research and computer skills, specifically with Microsoft products.
• Candidate must have a demonstrated ability to interact effectively with all levels of management and staff and outside parties such as auditors, examiners, attorneys, and regulators.

This is an exciting step in a journey to creating a fulfilling and rewarding career at Independent Bank. We are excited to have you join our team!

Be Proud. Be YOU. Be Independent!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.