AVP, Business Transformation Analyst - Design Integration (remote) AZ, NC, NJ

First Citizens; Morristown (NJ); Remote; USD 86,000 - 116,000; Full time

Job summary

A leading company is seeking a Business Transformation Analyst – Design Integration to enhance operating model development. The ideal candidate will conduct analyses, support pattern adoption, and communicate complex ideas clearly across teams, contributing to meaningful transformations. This role requires strong analytical and communication skills, comfort with ambiguity, and a dedication to improving design integration across multiple workstreams.

Benefits

Competitive benefits program

Qualifications

• 4 years of experience in Analytics, Modeling, or Reporting.
• Experience in business analysis, transformation, or strategy preferred.
• Strong written and verbal communication skills.

Responsibilities

• Support the development of operating model design patterns.
• Conduct targeted analyses that inform design decisions.
• Build visual models and narratives for program communication.

Skills

Analytical Skills

Communication Skills

Detail-oriented

Problem-solving

Education

Bachelor's Degree in Analytics or related field

High School Diploma or GED with experience

Tools

Microsoft PowerPoint

Microsoft Excel

Miro

Job description

Overview

This is a remote role that may only be hired in the following location(s): Phoenix, Arizona, Charlotte, North Carolina, Raleigh, North Carolina, Morristown, New Jersey

The Business Transformation Analyst – Design Integration plays a key role in enabling the adoption of consistent design patterns and advancing cross-functional alignment across the operating model program. This role partners closely with business-aligned Design & Delivery Leads, the Business Strategy & Architecture team, and program governance to ensure workstream efforts are grounded in enterprise-aligned strategy and design. The ideal candidate will bring strong analytical and communication skills, comfort working in ambiguity, and a passion for building clarity and connection across complex transformation work.

Responsibilities

Design Integration & Pattern Adoption

• Support the development, documentation, and socialization of operating model design patterns.
• Coordinate across workstreams to ensure pattern adoption and highlight alignment gaps.
• Assist in facilitating working sessions to refine models, processes, and frameworks.

Cross-Workstream Analysis & Synthesis

• Conduct targeted analyses that inform design decisions, operating model recommendations, and strategic initiatives.
• Synthesize outputs across workstreams into program-level insights, summaries, and executive-ready materials.
• Support alignment on roles, process flows, handoffs, and decision points across teams.

Program Storytelling & Visualization

• Build visual models, narratives, and placemats that support program communication and leadership engagement.
• Translate complex inputs into executive-ready outputs in coordination with change and strategy teams.

Collaboration & Coordination

• Work in close partnership with Design & Delivery Leads, Change Management, Governance, and Strategy teams.
• Help track decisions, facilitate pre-alignment, and support initiative pacing and planning.

Qualifications

Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting

Preferred:

• Experience in business analysis, transformation, strategy, or related functions.
• Experience supporting cross-functional initiatives or operating model work.
• Strong written and verbal communication skills; capable of translating complexity into clarity.
• Familiarity with business capability models, organizational design, or process mapping.
• Advanced proficiency in Microsoft PowerPoint and Excel; experience with Miro or similar tools preferred.

Other:

• Systems thinker who enjoys solving ambiguous problems and connecting the dots.
• Detail-oriented but able to zoom out to see broader strategic context.
• Proactive, organized, and collaborative; able to move work forward without constant direction.
• Curious learner who brings enthusiasm for business design, transformation, and client experience.
• Comfortable working in a dynamic environment with multiple stakeholders and shifting priorities.

If hired in Arizona, North Carolina or New Jersey, the base pay for this position is generally between $86,700.00 and $115,600.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.