AVP, Business Transformation Analyst - Design Integration (remote) AZ, NC, NJ

First Citizens Bank; Raleigh (NC); Remote; USD 86,000 - 116,000; Full time

Job summary

A leading financial institution is seeking an AVP, Business Transformation Analyst to oversee design integration efforts within various operational programs. This remote role requires strong analytical and communication skills, with responsibilities spanning across model development and strategic alignment in a collaborative environment.

Benefits

Competitive benefits program

Variable incentives and bonuses

Qualifications

• 4 years in Analytics, Modeling, or Reporting or 8 years with a High School Diploma.
• Experience in business analysis and transformation preferred.

Responsibilities

• Support development and documentation of operating model design patterns.
• Conduct analyses for design decisions and strategic initiatives.
• Build visual models and executive-ready outputs.

Skills

Analytical skills

Communication skills

Problem solving

Collaboration

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft PowerPoint

Microsoft Excel

Miro

Job description

AVP, Business Transformation Analyst - Design Integration (remote) AZ, NC, NJ

Join to apply for the AVP, Business Transformation Analyst - Design Integration (remote) AZ, NC, NJ role at First Citizens Bank

Overview

This is a remote role that may only be hired in the following locations: Phoenix, Arizona; Charlotte, North Carolina; Raleigh, North Carolina; Morristown, New Jersey.

The Business Transformation Analyst - Design Integration plays a key role in enabling the adoption of consistent design patterns and advancing cross-functional alignment across the operating model program. This role partners closely with business-aligned Design & Delivery Leads, the Business Strategy & Architecture team, and program governance to ensure workstream efforts are grounded in enterprise-aligned strategy and design. The ideal candidate will bring strong analytical and communication skills, comfort working in ambiguity, and a passion for building clarity and connection across complex transformation work.

Responsibilities

• Support the development, documentation, and socialization of operating model design patterns.
• Coordinate across workstreams to ensure pattern adoption and highlight alignment gaps.
• Assist in facilitating working sessions to refine models, processes, and frameworks.

• Conduct targeted analyses that inform design decisions, operating model recommendations, and strategic initiatives.
• Synthesize outputs across workstreams into program-level insights, summaries, and executive-ready materials.
• Support alignment on roles, process flows, handoffs, and decision points across teams.

• Build visual models, narratives, and placemats that support program communication and leadership engagement.
• Translate complex inputs into executive-ready outputs in coordination with change and strategy teams.

• Work in close partnership with Design & Delivery Leads, Change Management, Governance, and Strategy teams.
• Help track decisions, facilitate pre-alignment, and support initiative pacing and planning.

Qualifications

Bachelor's Degree and 4 years of experience in Analytics, Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, Modeling, or Reporting.

Preferred

• Experience in business analysis, transformation, strategy, or related functions.
• Experience supporting cross-functional initiatives or operating model work.
• Strong written and verbal communication skills; capable of translating complexity into clarity.
• Familiarity with business capability models, organizational design, or process mapping.
• Advanced proficiency in Microsoft PowerPoint and Excel; experience with Miro or similar tools preferred.

Other

• Systems thinker who enjoys solving ambiguous problems and connecting the dots.
• Detail-oriented but able to zoom out to see broader strategic context.
• Proactive, organized, and collaborative; able to move work forward without constant direction.
• Curious learner who brings enthusiasm for business design, transformation, and client experience.
• Comfortable working in a dynamic environment with multiple stakeholders and shifting priorities.

If hired in Arizona, North Carolina, or New Jersey, the base pay for this position is generally between $86,700 and $115,600. Actual starting pay will be determined based on skills, experience, location, and other factors. Total compensation may include variable incentives, bonuses, benefits, and other awards as outlined in the employment offer.

Benefits are an integral part of total rewards, and First Citizens Bank is committed to providing a competitive benefits program. More information can be found at https://jobs.firstcitizens.com/benefits.