AVP, Business Solutions

McNeil & Co.; New York (NY); On-site; USD 133,000 - 183,000; Full time

Benefits offered by this job

Medical plans

401k with matching

PTO 20 days per year

Paid holidays

Parental leave

Student loan assistance

Job summary

Arch Insurance Group Inc. offers a strategic leadership role focused on transforming underwriting and operations through analytics, technology, and process improvements.

You will partner with IT, analytics, and underwriting teams to drive enterprise priorities and deliver scalable solutions that enhance customer and employee journeys. The role emphasizes cross-functional collaboration, agile delivery, and a deep understanding of the insurance product lifecycle, with a compensation range

Qualifications

• Proven experience in development of large scale underwriting systems (DuckCreek, Guidewire, Unqork, UW Platforms).
• Excellent written and oral communication, ability to influence diverse stakeholders.
• Translate enterprise strategy into actionable operational plans.
• Ability to convey complex technical concepts to non-technical audiences.
• Experience partnering with IT, analytics and underwriting to deliver customer-focused solutions.

Responsibilities

• Partner with Strategic Ops and stakeholders to drive enterprise priorities and identify improvement opportunities.
• Define short- and long-term Ops/Tech roadmap with IT and leaders across the enterprise.
• Incorporate Strategic Analytics into Operations workflows and advise on prioritizations.
• Drive CX/EX journey improvements and enable analytics-enabled workflows.
• Contribute to the Triangulation COE as a central point for people, process, tech and data.

Skills

Underwriting systems

Strategic analytics

Stakeholder influence

Communication

Agile/Scrum

Product ownership

Lean processes

IT–business partnership

Education

Bachelor's Degree

Tools

Image Right

Policy Decisions Evolution

Policy Writer

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Responsibilities

Strategy and Planning

• Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities
• Partner to identify Operational and Tech initiatives required to support UW across the enterprise
• Partner with IT and various UW leaders across the enterprise to define the short- and long-term Ops and Tech roadmap
• Partner to incorporate Strategic Analytics capabilities into Operations workflows across the organization
• Advise on transformation initiative prioritizations by providing an enterprise-wide perspective
• Drive business desires, outcomes and requirements and act as the glue between UW and IT
• Bring market insights on leading practices to inform business priorities across the organization

Execution

• Partner to drive improvement in the CX/EX journeys, including partnering with Strategic Analytics to provide input to UI/UX
• Partner to implement technology and analytics-enabled workflows in collaboration with IT, SA, and other enabling functions as needed
• Partner with IT and Lean Deployment Specialists to implement automation strategies and other technology-driven workflows
• Partner with IT and stakeholders to review and provide feedback on IT value generation

Triangulation CoE

• Participate in the development of the Triangulation COE muscle and position the CoE to act as a central point for people, process, tech and data to support enterprise-wide business objectives.
• Partner in cross-functional problem-solving across IT, Data, Strategic Analytics, and other functions

Requirements

• Proven experience in the development of large scale commercial and specialty Underwriting Systems (DuckCreek, Guidewire, Unqork, UW Platforms, etc.) and demonstrated value creation and business outcomes
• Excellent written and oral communication skills, including the ability to influence and present complex information to varying stakeholder groups
• Effective communication of enterprise strategy and operational plan to stakeholders and operational enablers across the org
• Ability to convey complex, technical concepts to non-technical audiences
• Ability to discern operational and tech implications of strategic business plans
• Ability to partner with underwriting, technology and analytics to deliver solutions that meet customer & business needs
• Experience documenting strategic requirements and identifying opportunities to improve customer and employee journeys
• Must demonstrate proficiency in Teamwork and Interpersonal Skills, Communication, Technical, Problem Solving and Service Skills
• Self-starter demonstrating flexibility, accountability, and adaptability
• Familiarity with Process Mapping, Lean Process Improvement principles, and Agile frameworks
• Experience partnering with IT development teams in Agile delivery & execution through software development lifecycle, Product Management and Agile/Scrum framework
• Deep understanding of insurance product lifecycle
• Certified Scrum Product Owner, preferred
• Proficiency with Image Right, Policy Decisions Evolution and Policy Writer are a plus.
• Experience in consulting or working at large commercial insurers.

Education and Experience

• Bachelor's Degree in related field
• 5- 10 years' prior experience prior experience in Insurance Operations, Underwriting, Business Planning/Product Owner, IT, or related / relevant role(s)

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $133,300 - $183,000/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care
• and more.

14400 Arch Insurance Group Inc. Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.