Avista Surgery Center Front Desk PRN

1106 Portercare Adventist Health System; United States; On-site; USD 28,000 - 44,000; Part time

Job summary

AdventHealth in Louisville, CO is seeking a PRN Financial Counselor to support post-care financial planning with accurate assessments and efficient cash handling. The role requires knowledge of eligibility, pre-certifications, and demographic verification, with adherence to HIPAA.

The position uses Cerner and Microsoft tools, and welcomes bilingual English/Spanish applicants. It is a daytime PRN role prioritizing compassionate patient service in a faith-based health system.

Qualifications

• Understanding HIPAA rules and ability to discuss confidential information
• Working knowledge of Microsoft Office and database programs
• Ability to operate general office machines
• Ability to perform multiple tasks and stay organized
• Excellent English communication (verbal and written)
• Ability to adapt to changing hospital needs
• Attention to detail in procedures
• Knowledge of Cerner systems
• Basic medical terminology
• Exposure to insurance benefits details
• Bilingual English/Spanish

Responsibilities

• Ensures all financial assessments, eligibility, and benefits memos are clear and updated to support post-care needs.
• Performs cashiering functions, such as daily batching and cash reconciliation, with accuracy.
• Ensures authorizations and pre-certifications are correct to avoid rejections.
• Maintains knowledge of online eligibility and pre-certification tools.
• Monitors patient tracking boards to identify patients needing registration.
• Reviews collection reports timely as assigned by leadership.
• Meets upfront collection goals to protect AdventHealth's financial standing.
• Creates accurate good faith estimates to maximize upfront cash collections.
• Identifies patients, verifies armband and demographics, and secures required forms.
• Facilitates timely discharge and maximizes reimbursement.
• Works with patient accounts on insurance identification and required protocols.
• Registers patients for services with accuracy and compliance.
• Other duties as assigned.

Skills

HIPAA compliance

Microsoft Office

Medical terminology

Bilingual EN/ES

Customer service

Attention to detail

Education

Associate degree in Health Services Administration

Tools

Cerner

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN Shift: Day (United States of America) Address: 70 Health Park Dr City: Louisville State: Colorado Postal Code: 80027

Job Description

• Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
• Performs cashiering functions, such as daily batching and cash reconciliation, with accuracy.
• Uses utmost caution to ensure authorizations and pre-certifications are correct to avoid rejections and/or denials.
• Maintains current and thorough knowledge of online eligibility and pre-certification tools.
• Achieves productivity standards by monitoring patient tracking boards to proactively identify patients requiring registration.
• Reviews all collection reports timely as assigned by leadership.
• Meets or exceeds upfront collection standard goals to protect the financial standing of AdventHealth.
• Creates accurate good faith estimates to maximize up-front cash collections and adds collection documentation where required.
• Properly identifies patients, ensures armband accuracy, inputs demographic information, and secures required forms.
• Facilitates timely discharge and maximizes reimbursement.
• Works patient accounts regarding insurance identification, selection, and required protocols.
• Registers patients for services, ensuring accuracy and compliance with regulatory policies.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Understanding of HIPAA privacy rules and adroit ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
• Working knowledge of Microsoft programs and familiarity with database programs
• Ability to operate general office machines such as computers, facsimiles, copiers, and scanners
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to communicate professionally and effectively in English, both verbally and in written form
• Ability to be responsive to ever-changing matrix of hospital needs and act accordingly
• Ability to follow complex instructions and procedures, with a close attention to detail
• Knowledge of computer programs, such as Cerner
• Basic knowledge of medical terminology
• Exposure to insurance benefits; ability to decipher insurance benefit information
• Bilingual – English/Spanish

Education

• Associate [Preferred] Field of Study:
• in Health Services Administration or other related medical or business field

Preferred Work Experience

• 1+ customer services [Required]
• Prior collections [Preferred]

Additional Information

• N/A

Licenses and Certifications

• Certified Healthcare Access Associate (CHAA) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$19.97 - $31.95

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.