Aviation Training & Documentation Leader (AI-Driven)

Jeppesen ForeFlight

Austin (TX)

Hybrid

USD 122,000 - 150,000

Full time

3 hours ago
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Benefits offered by this job

Medical insurance
Open PTO Policy
401(k) with company match
12 Weeks Paid Parent Leave
Flight Training Rewards

Job summary

Jeppesen ForeFlight is seeking an innovative Training and Documentation Manager to lead a team of instructional designers, instructors, and technical writers focused on our Flight Planning suite. This hybrid role can be located in Austin, TX or Englewood, CO, with responsibilities spanning authoring, instructor scheduling, and release tracking.

The role emphasizes AI-enabled workflows, data-driven training impact, and cross-functional coordination with product, engineering, and support to

Qualifications

  • 3+ years of direct people management leading instructional designers, instructors, or technical writers.
  • Proven track record delivering concurrent training and documentation for customers, employees, and partners.
  • Practical experience applying AI-driven workflows to accelerate content production and training impact.
  • Experience defining and tracking training ROI and operational metrics (TVV, adoption, CSAT, completion).
  • Strong capacity planning, instructor scheduling, and workload management in fast release cycles.

Responsibilities

  • Lead a team of Instructional Designers, Instructors, and Technical Writers.
  • Operationalize AI-driven workflows to increase content quality and efficiency.
  • Use AI analytics to optimize learning paths and measure training impact.
  • Ensure deliverables meet standards and publication pipelines align with agile release cadences.

Skills

People mgmt
Delivery experience
AI & impact
Metrics & ROI
Scheduling
Jira/Confluence

Tools

Jira
Confluence
LMS platforms

Job description

Jeppesen ForeFlight is seeking an innovative Training and Documentation Manager to lead a team of instructional designers, instructors, and technical writers focused on our Flight Planning suite. This hybrid role can be located in Austin, TX or Englewood, CO, with responsibilities spanning authoring, instructor scheduling, and release tracking.

The role emphasizes AI-enabled workflows, data-driven training impact, and cross-functional coordination with product, engineering, and support to

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