Aviation Technical Writer: Processes & User Guides

Trax USA Corp.; Coral Gables (FL); On-site; USD 34,440 - 55,104; Full time

Job summary

TRAX USA Corp seeks a Technical Writer to join the Technical Writing team. The writer will document end-user help for Trax apps, collaborating with SMEs to capture workflows and business rules, and to produce clear, accurate online help libraries.

As experience grows, the role expands into process documentation and workflow analysis, with occasional travel and cross-team collaboration across Product Support, Programming, and Project Management.

Qualifications

• Bachelor's degree in a relevant field (e.g., English, Technical Communications, Aviation) or equivalent experience.
• Strong writing and editing skills with attention to detail and clarity.
• Experience documenting software or enterprise systems and creating end-user guides.

Responsibilities

• Collect and write front-end documentation for online help libraries and end-user guides.
• Collaborate with SMEs to document workflows, business rules, and use cases.
• Adhere to departmental style guides ensuring accuracy, consistency and quality.

Skills

Technical writing

Communication

Documentation

Information gathering

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Visio

MadCap/Author-IT

Photoshop/Canva

Job description

TRAX USA Corp seeks a Technical Writer to join the Technical Writing team. The writer will document end-user help for Trax apps, collaborating with SMEs to capture workflows and business rules, and to produce clear, accurate online help libraries.

As experience grows, the role expands into process documentation and workflow analysis, with occasional travel and cross-team collaboration across Product Support, Programming, and Project Management.