Aviation Technical Ops Systems Specialist II - 2nd Shift

Gulfstream Aerospace Corporation; Savannah (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Gulfstream Aerospace Corporation seeks a Technical Operations Systems Specialist II for the Second Shift in Savannah, GA. You will be the primary contact for customers, providing technical guidance on installation, service, repair, and maintenance of cabin and connectivity systems on Gulfstream aircraft.

Responsibilities include coordinating resources during in-flight emergencies, developing troubleshooting plans, and improving internal processes using Lean principles.

Qualifications

• Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required.
• 5 years aircraft maintenance and operations experience is required.
• An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.
• This job requires reading, writing, speaking, and understanding English.

Responsibilities

• Responds to in-flight emergency calls from operators by coordinating resources and providing technical data during the event.
• Interprets operational/maintenance requirements and provides technical consultation to customers and internal teams.
• Conducts in-depth system reviews to develop troubleshooting plans for operator needs and guides plan execution to Return To Service.
• Directs exchange of technical data to provide repair drawings for damaged in-service aircraft.
• Review and respond to correspondence from Gulfstream operators and other agencies; coordinate component transfers for analysis and action.
• Develop and update troubleshooting procedures and test equipment for Gulfstream aircraft.
• Prioritize handling of technical issues based on safety of flight, urgency, and policy.
• Prepare customer bulletins, service notices, and formal documentation/communication.
• Use Lean methodology to improve internal processes and efficiency.
• Reinforce customer satisfaction and act as customer advocate.

Skills

Cabin Entertainment Systems

Cabin Management Systems

Troubleshooting

Customer Support

Education

Bachelor's Degree in aviation maintenance or related

Tools

GCMS

CMS 1

Swiftbroadband

Starlink

Job description

Gulfstream Aerospace Corporation seeks a Technical Operations Systems Specialist II for the Second Shift in Savannah, GA. You will be the primary contact for customers, providing technical guidance on installation, service, repair, and maintenance of cabin and connectivity systems on Gulfstream aircraft.

Responsibilities include coordinating resources during in-flight emergencies, developing troubleshooting plans, and improving internal processes using Lean principles.