Aviation Ramp Technician I — Ground Ops & Service

Naples Airport Authority; Naples (FL); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Free medical and dental coverage

Paid time off

Annual incentive programs

Tuition reimbursement

Wellness program

Best Place to Work award

Job summary

Naples Airport Authority in Naples, FL is seeking a Line Service Technician I to support aircraft ground operations and provide exceptional service to general aviation customers.

The role involves marshaling, fueling, safety, and coordinating with pilots and airport staff, with a strong emphasis on safety and customer service in a fast-paced FBO environment. This full-time position requires a HS diploma, ability to lift 50-100 lbs, and flexibility to work weekends and varying shifts.

Qualifications

• High school diploma or GED required.
• At least six months of related aviation or customer service experience.
• Valid Florida driver's license with full driving privileges required.
• Ability to safely operate vehicles, ground support equipment, and various hand tools.
• Strong communication, teamwork, and customer service skills.
• Ability to work outdoors in varying weather conditions and maintain safety awareness around aircraft and moving equipment.
• Ability to frequently lift and/or move between 50-100 pounds.
• Ability to work a flexible schedule, including weekends, holidays, and varying shifts as operational needs require.

Responsibilities

• Marshal, park, greet, tow, and wing-walk aircraft while providing ground support services.
• Fuel general aviation aircraft and perform related fueling operations in accordance with established safety procedures.
• Maintain situational awareness and follow the Authority's Safety Management System (SMS) program.
• Assist pilots, passengers, and flight crews while providing exceptional customer service.
• Communicate effectively with team members and airport personnel using two-way radios.
• Perform daily and monthly fuel truck and ground support equipment safety inspections.
• Maintain equipment in safe operating condition and report maintenance or safety concerns.
• Support daily ramp operations and assist with additional duties as assigned.

Skills

Strong communication

Teamwork

Customer service

Education

High school diploma or GED

Job description

Naples Airport Authority in Naples, FL is seeking a Line Service Technician I to support aircraft ground operations and provide exceptional service to general aviation customers.

The role involves marshaling, fueling, safety, and coordinating with pilots and airport staff, with a strong emphasis on safety and customer service in a fast-paced FBO environment. This full-time position requires a HS diploma, ability to lift 50-100 lbs, and flexibility to work weekends and varying shifts.