Aviation Process Excellence Specialist

Top Aces Inc.; Mesa (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Top Aces Inc. is seeking an Aviation Process Specialist to lead development, implementation, and continual improvement of standardized processes supporting maintenance and enterprise operations.

The role ensures regulatory and quality requirements are met, drives cross-functional governance, and supports audits, training, and adoption across locations, including international initiatives. Strong documentation and communication skills are essential for success.

Qualifications

• Minimum 4 years’ experience in aviation maintenance, quality, QMS/Compliance, or process management.
• Experience with AS9110/AS9100 and government/aerospace audits is preferred.
• Bachelor’s degree in business or aviation management is a plus.

Responsibilities

• Develop, implement, maintain, and improve standardized business processes, procedures, work instructions, and related documentation supporting maintenance and other business functions.
• Integrate regulatory, contractual, quality, safety, and business requirements into standardized processes to ensure compliance, consistency, and traceability across the organization.
• Translate customer and other applicable regulatory requirements into practical processes, workflows, and procedures while providing guidance to process owners on implementation and compliance expectations.
• Collaborate with department leaders to develop, implement, and maintain standardized business processes that support operational excellence and organizational objectives.
• Support customer, regulatory, certification, and government audits and assessments by maintaining objective evidence, compliance documentation, and records to demonstrate organizational compliance.
• Support cross-jurisdiction airworthiness initiatives, compliance matrices, and related documentation, in coordination with operational and compliance leadership.
• Develop and deliver training on company processes, procedures, documented information control, quality management system requirements, risk-based thinking, and process ownership responsibilities.
• Support the implementation of new and revised processes and procedures by coordinating stakeholder communications, providing training, and supporting adoption activities across operating locations.
• Work with Quality Assurance to monitor process effectiveness, identify opportunities for standardization and improvement, and recommend and implement process/procedure improvements that enhance compliance, operational effectiveness, and organizational performance.
• Collect, analyze and report procedure performance metrics utilizing audit results, process data, and stakeholder feedback to evaluate effectiveness and support continual improvement.
• Perform other duties as assigned.

Skills

Quality management systems

Regulatory compliance

Process governance

Auditing

Documentation control

MS Office Suite

Education

AS9110C Lead Auditor certification

AS9101/IA QG AATT certification

Bachelor’s degree in business management

4+ years aviation maintenance/quality/QMS experience

Tools

MS Office Suite

Job description

Top Aces Inc. is seeking an Aviation Process Specialist to lead development, implementation, and continual improvement of standardized processes supporting maintenance and enterprise operations.

The role ensures regulatory and quality requirements are met, drives cross-functional governance, and supports audits, training, and adoption across locations, including international initiatives. Strong documentation and communication skills are essential for success.