Aviation Passenger Service Resource Planner

Menzies Aviation LATAM; Denver (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Flight benefits

Health insurance

Paid vacation

401K plan

Employee assistance program

Pet discounts

Uniform provided

Transit voucher

Job summary

Menzies Aviation LATAM is seeking a Passenger Service Resource Planner (Allocator) in Denver to oversee operation manpower and coordinate staffing for flights. The role emphasizes safety, communication, and efficient resource management across teams and with airport customers.

Ideal candidates will have prior airline or passenger service experience, strong Excel skills, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Prior Passenger Service/airline experience required.
• Advanced computer skills including proficiency with Excel.
• Must be 18 years of age or older.
• Ability to read, write and speak English.
• Must be available and flexible to work variable shifts including weekends and holidays.

Responsibilities

• Manage daily and real-time manpower allocation, coordinating closely with Timekeeper and assigning staff to flights.
• Serve as the primary point of contact for operational updates, flight information, and communication across teams and managers.
• Ensure compliance with safety and security standards, monitor performance, report significant deficiencies, and recommend improvements to processes.
• Handle flight close-out data entry, monitoring radio communication, and liaising with airline and airport stakeholders.
• Other duties as assigned.

Skills

Passenger service

Excel

English

Communication

Job description

Menzies Aviation LATAM is seeking a Passenger Service Resource Planner (Allocator) in Denver to oversee operation manpower and coordinate staffing for flights. The role emphasizes safety, communication, and efficient resource management across teams and with airport customers.

Ideal candidates will have prior airline or passenger service experience, strong Excel skills, and the ability to work flexible shifts including weekends and holidays.