Aviation Operations & Student Services Specialist

ATP Flight School; Irving (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical coverage day one

Dental/Vision/Life Insurance day one

401(k) Enrollment

Paid Holidays

Job summary

ATP Flight School in Irving, TX seeks an Operation Support Specialist to handle administrative tasks and support students, instructors, guests, and staff. You will manage check-ins, prepare folders, maintain records, and assist with daily test-center operations.

This role requires high school diploma, strong customer service, aviation experience preferred, and proficiency with office software; no travel is required.

Qualifications

• High school diploma required; some college coursework or degree in business, communications, sales, marketing or related field preferred.
• Excellent customer service experience required.
• Aviation experience preferred.
• Computer proficiency required; experience with 14 CFR Part 142 (preferred but not required).
• Scheduling experience a plus.
• No travel required.

Responsibilities

• Greet students, instructors, guests in a friendly manner and ensure the facility is safe, comfortable and well maintained. Receive and disburse deliveries. Inform management of facility, student and instructor concerns on- and off-site.
• Prepare student folders, student ID badges, rosters and complete student check-in.
• Perform administrative and office support activities including filing, maintaining internal databases
• Prepare and inspect the test room, test stations and supplies to confirm compliance
• Proctor a variety of tests while maintaining a secure testing environment.
• Maintain confidentiality and security of all testing materials.
• Responsible for reception duties; check-in and out of testing candidates.
• Assist with daily test center operations to ensure a safe and secure testing environment.
• Audit and maintain records and prepare audits quarterly.
• Maintain office supplies, stock break room supplies and in-house produced student training materials.
• Complete other duties as assigned.

Skills

Customer service

Administrative support

Data entry

Scheduling

Computer proficiency

Education

High school diploma

Tools

Office software

Job description

ATP Flight School in Irving, TX seeks an Operation Support Specialist to handle administrative tasks and support students, instructors, guests, and staff. You will manage check-ins, prepare folders, maintain records, and assist with daily test-center operations.

This role requires high school diploma, strong customer service, aviation experience preferred, and proficiency with office software; no travel is required.