Aviation MCC Technician — Flight Ops Support

Global Crossing Airlines; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Crossing Airlines is seeking an MCC Technical Support specialist to provide real-time technical assistance during flight operations and coordinate with maintenance teams and vendors.

The role focuses on troubleshooting, regulatory compliance, and managing chronic discrepancies to maintain fleet availability. Requires A&P certification, 3+ years in maintenance or MCC, and strong communication. On-site in Miami with potential travel as needed.

Qualifications

• A&P Certificate required and 3+ years in aircraft maintenance or MCC.
• Strong knowledge of MEL/CDL procedures and aircraft systems.
• Experience with chronic/repetitive defect tracking and engineering requests.

Responsibilities

• Monitor and support daily flight operations for technical issues affecting the fleet using TRAX and Skywise.
• Provide technical guidance to flight techs and line maintenance during active operations.
• Coordinate with internal departments, MRO providers, and OEMs to resolve AOG situations.
• Review and process log entries, MEL/CDL deferrals, and troubleshooting actions per procedures.
• Track chronic items and engineering requests to ensure corrective action plans are implemented.
• Assist in gathering operational data and part history for recurrent issues.
• Help MCC Controllers develop action plans for unscheduled maintenance events.
• Maintain accurate records of communications and follow-up requirements.
• Ensure all maintenance actions meet FAA and company requirements.

Skills

A&P Certification

Aircraft maintenance

Communications

MS Office

TRAX/AMOS experience

Education

A&P Certification

Tools

TRAX

AMOS

MS Office Suite

Job description

Global Crossing Airlines is seeking an MCC Technical Support specialist to provide real-time technical assistance during flight operations and coordinate with maintenance teams and vendors.

The role focuses on troubleshooting, regulatory compliance, and managing chronic discrepancies to maintain fleet availability. Requires A&P certification, 3+ years in maintenance or MCC, and strong communication. On-site in Miami with potential travel as needed.