Aviation Ground Ops General Manager

allianceground; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Alliance Ground International (AGI) is seeking a General Manager to oversee all station operations, budgets, and leadership for management staff. The role requires at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft.

The General Manager will direct managers, oversee staffing, maintain key client relationships, support recruiting, and ensure strict adherence to safety regulations while pursuing

Qualifications

• Five years of progressive aviation management experience.
• Bachelor's degree in Business or related field.
• Experience in customer service and ground handling for wide-body and narrow-body aircraft.

Responsibilities

• Oversee all station operations including ramp, cabin cleaning services, GSE maintenance, and customer service.
• Manage the station's budget and ensure accurate billing in a timely manner.
• Direct managers and support staff and oversee schedules to ensure adequate staffing for all operations.
• Maintain working relationships with customers and provide prompt responses to service requests.
• Assist recruiting team with hiring and oversee on-the-job training and ongoing development.
• Enforce all AGI and airline safety regulations and company policies, and pursue future business opportunities.

Skills

Communication

Customer service

Airline regulation knowledge

Computer skills

Problem solving

Time management

Education

Bachelor's degree in Business or related field

Job description

Alliance Ground International (AGI) is seeking a General Manager to oversee all station operations, budgets, and leadership for management staff. The role requires at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body aircraft.

The General Manager will direct managers, oversee staffing, maintain key client relationships, support recruiting, and ensure strict adherence to safety regulations while pursuing