Aviation Ground & Fueling Operations Manager

Swissport International AG; Boston (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport International AG in Boston seeks an experienced operations leader to oversee into-plane and ground service fueling operations, scheduling, budgeting, and performance management. You will ensure customer standards and contract services are delivered, while maintaining safety, compliance, and cost efficiency.

The role requires a strong background in aviation services, team leadership, and proficiency with Microsoft Office.

Qualifications

• Eight years into-plane experience with five years in a management role.
• Strong organizational skills and detail orientation.
• Ability to read, analyze and interpret business periodicals, procedures or regulations, and documents such as safety rules and manuals.
• Ability to solve practical problems and deal with a variety of variables.
• Must have a valid driver’s license.
• Excellent oral and written communication skills.
• Proficiency with Windows Office programs (Word, Excel, PowerPoint).

Responsibilities

• Maintain a safe and efficient operation through staff under supervision.
• Ensure customer standards, contract services, and safety policies are met.
• Ensure compliance with FAA, TSA, IATA, ATA, U.S. Customs, airport authority and company rules.
• Monitor time and attendance; manage staff to minimize overtime.
• Liaise with customers, airport authority and government representatives.
• Coach and discipline staff as needed.
• Review activity and reports to ensure service adequacy and changes as required.
• Achieve KPIs for location, employees, aircraft incidents, on-time performance, and financial performance.

Skills

Into-plane operations experience

Management experience

Organizational skills

Safety and compliance knowledge

Communication skills

Driver's license

Windows Office proficiency

Education

College degree preferred

Tools

Microsoft Office

Job description

Swissport International AG in Boston seeks an experienced operations leader to oversee into-plane and ground service fueling operations, scheduling, budgeting, and performance management. You will ensure customer standards and contract services are delivered, while maintaining safety, compliance, and cost efficiency.

The role requires a strong background in aviation services, team leadership, and proficiency with Microsoft Office.