Aviation Front Desk Specialist: Customer Service & Charters

Atlantic Aviation; Johns Island (SC); On-site; USD 20,000 - 29,000; Full time

Job summary

Atlantic Aviation at JZI in Johns Island, SC is seeking a Front Desk Customer Service Representative to be the first point of contact for clientele arriving at the facility. The role involves assisting with corporate flight departments, fuel transactions, and coordinating hotels/catering for inbound and outbound aircraft.

Pay is $18.00 per hour with a schedule that includes all shifts, overtime, weekends, holidays, and on-call duty.

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Make hotel and catering reservations for inbound and outbound aircraft.
• Process customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Education

High school diploma or GED

Job description

Atlantic Aviation at JZI in Johns Island, SC is seeking a Front Desk Customer Service Representative to be the first point of contact for clientele arriving at the facility. The role involves assisting with corporate flight departments, fuel transactions, and coordinating hotels/catering for inbound and outbound aircraft.

Pay is $18.00 per hour with a schedule that includes all shifts, overtime, weekends, holidays, and on-call duty.