Aviation Front Desk Agent - Fast-Paced Corporate Charters

Atlantic Aviation FBO Services, Inc.; Hyannis (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Atlantic Aviation at Hyannis, MA is seeking a Front Desk Customer Service Representative to be the first point of contact for clients arriving at the facility. You will interact with flight departments and passengers, handling service requests for corporate aircraft, fuel, and catering.

Requires high school diploma or GED, 18+, a valid driver’s license, and strong customer service skills; willingness to work flexible shifts including weekends and holidays.

Qualifications

• Customer service/hospitality experience.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Hospitality

Education

High school diploma or GED

Job description

Atlantic Aviation at Hyannis, MA is seeking a Front Desk Customer Service Representative to be the first point of contact for clients arriving at the facility. You will interact with flight departments and passengers, handling service requests for corporate aircraft, fuel, and catering.

Requires high school diploma or GED, 18+, a valid driver’s license, and strong customer service skills; willingness to work flexible shifts including weekends and holidays.