Aviation EFB & iOS Device Support Specialist

NANA Regional Corporation; North Charleston (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

RiverTech supports Air Mobility Command aircrew squadrons from Charleston AFB, focusing on iOS (Apple) product maintenance, restoration, and EFB device support to enable squadron objectives.

The role includes setup and restoration for EFB and End User Stand Alone devices, OS updates, and review of audit logs. A Secret clearance is required, with preferred aircrew experience and HS diploma, on-site work at Charleston, SC.

Qualifications

• Experience troubleshooting and loading software on computers, servers and/or EFB devices.
• Experience serving in an aircrew position; knowledge about squadron flying operations or EFB devices preferred.
• Experience working with iOS (Apple) operating system software strongly desired.
• Minimum of a high school degree or GED preferred.
• Active Secret Security Clearance required.

Responsibilities

• Performs set-up, maintenance, and restoration on aircrew EFB devices, including device activation, password resets, unlock procedures and lost mode retrieval.
• Performs EUSA device set-up and OS updates as approved and configured by HQ AMC EFB Program Office.
• Reviews audit logs for unauthorized access and/or configuration changes.

Skills

Troubleshooting

Aircrew knowledge

iOS devices

Education

High School diploma or GED

Job description

RiverTech supports Air Mobility Command aircrew squadrons from Charleston AFB, focusing on iOS (Apple) product maintenance, restoration, and EFB device support to enable squadron objectives.

The role includes setup and restoration for EFB and End User Stand Alone devices, OS updates, and review of audit logs. A Secret clearance is required, with preferred aircrew experience and HS diploma, on-site work at Charleston, SC.