Aviation Dispatch & Flight Coordination Specialist

Kalitta Charters; Ypsilanti (MI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Short Term Disability

Employee Assistance Program (EAP)

Basic Life Insurance with Accidental D

Travel Assistance Program

Cancer Expert Now

Fidelity 401K with match

BCBS - Medical 500 PPO and 1000 PPO

Dental PPO

Prescription

Telehealth

Eye Med - Vision

Flexible Spending Account - Medical

Flexible Spending Account - Dependent

Long Term Disability

Life Insurance for Employee, Spouse, &

Accident & Critical Illness Insurance

Hospital Indemnity

Met Law Coverage

Nationwide Voluntary Pet Insurance

Job summary

Kalitta Charters, a family-owned aviation organization, seeks a Charter 135 Flight Follower to coordinate aircraft, crews, customers, maintenance, and logistics for complex passenger, cargo, and air-ambulance missions. This on-site role is based at Willow Run Airport (YIP), Ypsilanti, MI, and requires clear, professional communication in a fast-paced environment.

You will support a 24/7 operation with shifts including second and third, four 10-hour days, and nights/weekends as needed.

Qualifications

• High school diploma or GED required.
• Aviation, dispatch, logistics, customer service, or operations experience preferred but not required.
• Valid, unrestricted driver's license required when driving is an essential function.

Responsibilities

• Coordinate aircraft, crew, and location information to support safe, efficient flight operations.
• Communicate professionally with customers, flight crews, maintenance teams, vendors, and internal partners by phone and email.
• Prepare trip quotes based on aircraft and crew availability and established pricing guidelines.
• Monitor active trips and coordinate routing changes to support on-time performance.
• Source air and ground transportation resources within time-sensitive operational constraints.
• Enter, update, and track trip details accurately in Avianis or other flight-following systems.
• Arrange transportation and accommodations for passenger, cargo, and air-ambulance missions.
• Coordinate customs, international permits, ground handling, and maintenance constraints, including timely requests for landing and overflight permits.
• Maintain accurate dispatch reports, aircraft records, and restricted-access files in accordance with company procedures and applicable requirements.
• Manage multiple priorities while delivering responsive, service-focused support.
• Be accountable for Safety and ensure compliance with the with the Safety Management System

Skills

Communication

Organizational skills

Time management

English proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Avianis or flight-following systems

Job description

Kalitta Charters, a family-owned aviation organization, seeks a Charter 135 Flight Follower to coordinate aircraft, crews, customers, maintenance, and logistics for complex passenger, cargo, and air-ambulance missions. This on-site role is based at Willow Run Airport (YIP), Ypsilanti, MI, and requires clear, professional communication in a fast-paced environment.

You will support a 24/7 operation with shifts including second and third, four 10-hour days, and nights/weekends as needed.