Aviation Claims Manager: Lead Technical Oversight & Client Liaison

Starr Adjustment Services, Inc.; Atlanta (GA); On-site; USD 100,000 - 140,000; Full time

Job summary

Starr Adjustment Services, Inc. in Atlanta, GA seeks a Claims Manager to provide technical oversight of aviation liability claims across North America.

You will supervise in-house adjusters, independent adjusters, and attorneys while serving as the primary contact for key client accounts and brokers. The role requires a BA in Business Administration or equivalent, 8–12 years of aviation or premises liability experience, and professional designations such as AIC, SCLA, or CPCU.

Qualifications

• BA in Business Administration or equivalent discipline, or equivalent combination of education and experience
• Minimum 8-12 years of progressively more complex aviation or premises liability claim adjusting experience
• Prefer advanced designation such as AIC, SCLA, or CPCU
• Strong analytical and organizational skills
• Excellent verbal and written skills

Responsibilities

• Will be primary contact on key client accounts as well as for brokers
• Provide appropriate indemnity and expense reserving philosophy for the company
• Handle an inventory of claims and provide supervision of lawsuits for third party litigation
• Conduct limited file reviews
• Bill time on billable files
• Assist with marketing presentations for new business and the retention of current clients

Skills

Analytical skills

Organizational skills

Verbal communication

Written communication

Education

BA in Business Administration or equivalent

Job description

Starr Adjustment Services, Inc. in Atlanta, GA seeks a Claims Manager to provide technical oversight of aviation liability claims across North America.

You will supervise in-house adjusters, independent adjusters, and attorneys while serving as the primary contact for key client accounts and brokers. The role requires a BA in Business Administration or equivalent, 8–12 years of aviation or premises liability experience, and professional designations such as AIC, SCLA, or CPCU.