Aviation Baggage Handler - Fast-Paced Team Role with Impact

Primeflight-Aviation-5; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

PrimeFlight Aviation Services, Inc. is hiring a Baggage Handling Agent in Houston, TX. You will load/unload luggage and cargo, operate conveyor and carts, and route baggage to flights while maintaining strict safety and security standards.

The role requires the ability to work in a 24/7 environment with physical stamina and attention to detail. Prior customer service experience and English proficiency are important, with training provided on SMS and safety procedures.

Qualifications

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Must hold a valid driver's license.
• Ability to read, write, speak, and understand the English language
• Minimum of one year of customer service experience preferred
• Ability to access and interpret information in print and electronically, including use of tablets, computers, and mobile devices
• Ability to communicate effectively with colleagues and customers in person and electronically
• Ability to pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Ability to work flexible shifts including nights, weekends, and holidays in a 24/7 operational environment

Responsibilities

• Load and unload passenger luggage and cargo on and off aircraft
• Operate baggage handling equipment such as conveyor belts, carts, and trolleys
• Sort and route baggage to the correct flight and baggage claim carousel
• Ensure timely delivery of baggage to and from aircraft
• Inspect baggage for damage or potential security risks and report discrepancies immediately
• Follow all safety procedures and airport security protocols while handling baggage
• Work closely with ground crew and airline personnel to ensure efficient baggage processing
• Maintain cleanliness and organization in baggage handling areas
• Coordinate with security personnel to ensure adherence to airport security measures
• Participate in training sessions on baggage handling procedures, safety standards, and equipment operation
• Coordinate with airline staff for special handling of oversized, fragile, or priority items
• Record and report baggage handling activities in accordance with company and airport regulations
• Support and promote the company’s Safety Management System (SMS) initiatives
• Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures
• Exceed PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Skills

Customer service experience

English proficiency

Job description

PrimeFlight Aviation Services, Inc. is hiring a Baggage Handling Agent in Houston, TX. You will load/unload luggage and cargo, operate conveyor and carts, and route baggage to flights while maintaining strict safety and security standards.

The role requires the ability to work in a 24/7 environment with physical stamina and attention to detail. Prior customer service experience and English proficiency are important, with training provided on SMS and safety procedures.