Aviation 1st Shift Supervisor, Cabin Services

ABM Industries; Dallas (TX); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

401(k)

Benefits package

Job summary

ABM Industries is seeking an Aviation Supervisor, Cabin Services to oversee daily aircraft cabin cleaning operations and ensure safe, efficient service for each flight. You will lead a team of cabin cleaners, coordinate staffing, and ensure on‑time departures while upholding the highest quality standards.

You will train staff, perform quality inspections, enforce safety protocols, and communicate with airline representatives and operations management.

Qualifications

• Minimum 2–3 years of supervisory experience in aviation, cabin services, or related operations.
• Strong leadership, organizational, and problem‑solving skills.
• Excellent communication and customer service abilities.
• Ability to obtain and maintain airport security badges.

Responsibilities

• Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.
• Ensure cabins, galleys, lavatories, and seat areas meet specifications.
• Coordinate staffing to support flight schedules and on‑time performance.
• Conduct quality inspections before aircraft departure.
• Train and develop staff on procedures, safety, and standards.
• Monitor productivity and performance; apply corrective actions as needed.
• Ensure FAA, OSHA, and airport policy compliance.
• Assist with recruiting, onboarding, scheduling, and payroll tasks.

Skills

Supervisory experience

Aviation operations

Leadership

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

The Aviation Supervisor, Cabin Services, is responsible for overseeing daily aircraft cabin cleaning operations to ensure all assigned flights are serviced safely, efficiently, and in compliance with airline, airport, and company standards. This position leads a team of cabin cleaners, monitors operational performance, and ensures aircraft are cleaned and prepared for timely departures while maintaining the highest standards of quality and safety.

Pay: $19.50/hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k)

- You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits: Staff & Mgmt

Responsibilities

• Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.
• Ensure aircraft cabins, galleys, lavatories, tray tables, seat areas, and other designated areas are cleaned according to airline specifications.
• Coordinate staffing and work assignments to support flight schedules and on‑time performance goals.
• Conduct quality inspections to ensure all cleaning standards are met before aircraft departure.
• Train, coach, and develop employees on cleaning procedures, safety protocols, customer expectations, and company policies.
• Monitor employee productivity, attendance, and performance; provide corrective action and recognition as appropriate.
• Ensure compliance with FAA regulations, airport security requirements, airline standards, OSHA guidelines, and company policies.
• Maintain effective communication with airline representatives, airport personnel, and operations management.
• Investigate operational issues, delays, accidents, or safety concerns and complete required documentation.
• Assist with recruiting, onboarding, scheduling, and payroll‑related activities.
• Ensure proper use, storage, and maintenance of cleaning equipment, chemicals, and supplies.
• Support operational needs during irregular operations, flight delays, and peak travel periods.

Qualifications

• Must have a Valid State Driver's License for a minimum of 1 year
• Must be 21+ years old
• High School Diploma or GED required.
• Minimum 2 to 3 years of supervisory experience in aviation, cabin services, housekeeping, hospitality, facilities, or related operations.
• Previous airline or airport operations experience preferred.
• Strong leadership, organizational, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication and customer service skills.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to obtain and maintain airport security badges and credentials.

Preferred Experience

• Aircraft cabin cleaning or airline ground operations experience.
• Experience leading large teams in a time‑sensitive operational environment.
• Knowledge of airline service standards and safety procedures.
• Experience with workforce scheduling and performance management.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.