Aviation 2nd Shift Supervisor, Cabin Services

ABM Industries; Dallas (TX); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

401(k) match

Benefits package

Job summary

ABM Industries is seeking an Aviation Supervisor, Cabin Services to oversee daily aircraft cabin cleaning operations and lead a team of cabin cleaners. You will ensure timely departures by maintaining high standards of quality and safety across cabins, galleys, lavatories, and seating areas.

The role requires 2–3 years of supervisory experience in aviation or related fields, a valid driver's license, and strong leadership and communication skills.

Qualifications

• 2–3 years of supervisory experience in aviation or related operations.
• High school diploma or GED required.
• Must be 21+ years old.
• Valid State Driver's License for at least one year.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and customer service skills.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to obtain and maintain airport security badges and credentials.

Responsibilities

• Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.
• Ensure aircraft cabins, galleys, lavatories, tray tables, seat areas, and other designated areas are cleaned according to airline specifications.
• Coordinate staffing and work assignments to support flight schedules and on‑time performance goals.
• Conduct quality inspections to ensure all cleaning standards are met before aircraft departure.
• Train, coach, and develop employees on cleaning procedures, safety protocols, customer expectations, and company policies.
• Monitor employee productivity, attendance, and performance; provide corrective action and recognition as appropriate.
• Ensure compliance with FAA regulations, airport security requirements, airline standards, OSHA guidelines, and company policies.
• Maintain effective communication with airline representatives, airport personnel, and operations management.
• Investigate operational issues, delays, accidents, or safety concerns and complete required documentation.
• Assist with recruiting, onboarding, scheduling, and payroll-related activities.
• Ensure proper use, storage, and maintenance of cleaning equipment, chemicals, and supplies.
• Support operational needs during irregular operations, flight delays, and peak travel periods.

Skills

Leadership

Communication

Customer service

Organizational skills

Problem-solving

Computer literacy

Airport security

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Description

The Aviation Supervisor, Cabin Services is responsible for overseeing daily aircraft cabin cleaning operations to ensure all assigned flights are serviced safely, efficiently, and in compliance with airline, airport, and company standards. This position leads a team of cabin cleaners, monitors operational performance, and ensures aircraft are cleaned and prepared for timely departures while maintaining the highest standards of quality and safety.

Schedule

2nd Shift

Pay

$20.50/hour (hourly rate; final offer may vary based on experience, skills, location, and market data).

401(k)

You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre‑tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits: Staff & Mgmt.

Responsibilities

• Supervise cabin service agents responsible for cleaning and preparing aircraft interiors.
• Ensure aircraft cabins, galleys, lavatories, tray tables, seat areas, and other designated areas are cleaned according to airline specifications.
• Coordinate staffing and work assignments to support flight schedules and on‑time performance goals.
• Conduct quality inspections to ensure all cleaning standards are met before aircraft departure.
• Train, coach, and develop employees on cleaning procedures, safety protocols, customer expectations, and company policies.
• Monitor employee productivity, attendance, and performance; provide corrective action and recognition as appropriate.
• Ensure compliance with FAA regulations, airport security requirements, airline standards, OSHA guidelines, and company policies.
• Maintain effective communication with airline representatives, airport personnel, and operations management.
• Investigate operational issues, delays, accidents, or safety concerns and complete required documentation.
• Assist with recruiting, onboarding, scheduling, and payroll-related activities.
• Ensure proper use, storage, and maintenance of cleaning equipment, chemicals, and supplies.
• Support operational needs during irregular operations, flight delays, and peak travel periods.

Qualifications

• Must have a valid State Driver's License for a minimum of one year.
• Must be 21+ years old.
• High school diploma or GED required.
• Minimum 2 to 3 years of supervisory experience in aviation, cabin services, housekeeping, hospitality, facilities, or related operations.
• Previous airline or airport operations experience preferred.
• Strong leadership, organizational, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication and customer service skills.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to obtain and maintain airport security badges and credentials.

Preferred Experience

• Aircraft cabin cleaning or airline ground operations experience.
• Experience leading large teams in a time‑sensitive operational environment.
• Knowledge of airline service standards and safety procedures.
• Experience with workforce scheduling and performance management.

Equal Employment Opportunity Statement

ABM is an Equal Employment Opportunity employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance completing the employment application, please call 888‑328‑8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis. ABM participates in the U.S. Department of Homeland Security E‑Verify program. ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military.