AV Technician

Digital Consultants LLC; Quantico (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Group health plans

401(k) with company matching

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Pet insurance options

Employee Assistance Program (EAP)

Equal Opportunity & Accommodations

Job summary

Digital Consultants LLC is seeking an AV Technician to provide comprehensive AV support for all systems and equipment, performing PMIs, software updates, and calibrations. You will troubleshoot complex AV issues and ensure seamless integration with videoconferencing and security systems, while maintaining detailed tickets and inventories.

The role requires 3+ years in AV maintenance, a Secret clearance, and familiarity with Crestron Toolbox and AV control systems.

Qualifications

• 3+ years in maintenance and troubleshooting of audiovisual systems, preferably in government environments.
• Secret clearance required.
• AVIXA AV Technologist Certificate or CTS preferred.
• Experience with AV control systems (Crestron, Extron, AMX).
• Experience with Crestron Toolbox and configuring Audio DSPs.

Responsibilities

• Maintain AV systems including audio, video, and control components.
• Troubleshoot and resolve AV system issues (hardware/software).
• Use manufacturer tools to maintain and troubleshoot AV systems.
• Ensure AV integration with videoconferencing, networking, and security systems.

Skills

AV systems

Troubleshooting

Crestron

Extron

AMX

Crestron Toolbox

Audio DSPs

Communication

Education

Secret clearance

AVIXA AV Technologist Certificate

Avixa CTS preferred

Tools

Crestron

Extron

AMX

Crestron Toolbox

Job description

Description

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it’s the Digital family. Digital Consultants is seeking an AV Technician to join our team! As the AV Technician, you will provide comprehensive AV support for all systems and equipment and act as a principal performer for onsite technical support. You will perform Preventive Maintenance Inspections (PMIs), update programs, software and firmware, and make any necessary adjustments, calibrations, and repairs to AV systems.

Duties To Include

• Maintain AV systems, including all audio, video, and control components.
• Troubleshoot and resolve technical issues with AV systems, including diagnosing and repairing hardware and software issues.
• Utilize manufacturer software and hardware tools to maintain and troubleshoot AV Systems
• Collaborate with others to ensure that AV systems are integrated and working seamlessly with other technologies, such as videoconferencing, networking and security systems.
• Input detailed ticket notes and maintain trouble tickets through their lifecycle
• Gather and maintain inventories of AV systems and their individual components
• Stay up to date with industry trends and emerging technologies and make recommendations for new products or upgrades to existing AV systems.

Requirements

• Minimum of 3 years of experience in the maintenance and troubleshooting of audiovisual (AV) systems, preferably in a military or government environment.
• Clearance: Secret
• Certifications: AVIXA AV Technologist Certificate, Avixa CTS preferred
• Experience with AV control systems such as Crestron, Extron, and AMX.
• Must have experience using Crestron Toolbox
• Must have experience configuring Audio DSPs
• Strong knowledge of AV system design and installation principles
• Ability to diagnose and troubleshoot complex AV systems and equipment
• Excellent communication and interpersonal skills to provide high-quality customer service to end-users
• Ability to work with high-ranking military and government officials
• Ability to work independently and in a team environment, with minimal supervision.
• The ability to lift up to 50 lbs, climb ladders, and work at heights up to 20 feet
• Clean driving record and the ability to drive a company vehicle locally

Benefits: The company offers the following benefits to permanent, full-time employees:

• Paid Time Off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)
• Equal Opportunity & Accommodations

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.