AV Support Specialist

Area Cooperative Educational Services; Hamden (CT); On-site; USD 37,000 - 38,000; Full time

Job summary

Area Cooperative Educational Services is seeking an AV Specialist to set up and operate Audio-Visual equipment for events in Hamden, CT. You will support projectors, displays, and Smartboards, troubleshoot issues, and perform maintenance across schools statewide.

The role requires an associate degree in AV production or equivalent, certification, and experience with live streaming and conferencing platforms. Flexibility for evenings and weekends is expected.

Qualifications

• Associate degree in Audio/Visual Production or related field.
• Certification in AV technology or equivalent.
• Proficiency with AV software and hardware systems.
• Experience with live streaming and video conferencing platforms.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Must be able to lift heavy equipment and climb ladders.
• Willing to work evenings and weekends.

Responsibilities

• Set up and operate Audio-Visual equipment for events and meetings.
• Provide support for projectors, digital displays, and smartboards.
• Troubleshoot and resolve technical issues on the spot.
• Perform routine maintenance and updates on AV equipment.
• Coordinate with clients to understand AV needs.
• Test equipment before events to ensure proper function.
• Manage inventory and order supplies as needed.
• Train staff and clients on AV systems.
• Document setups and troubleshooting steps for future reference.
• Provide on-site support during events to ensure seamless operations.

Skills

AV systems

Live streaming

Project management

Communication

Troubleshooting

Education

Associate degree in AV Production

Tools

AV software

Video conferencing platforms

Job description

Job Details

Job Location: Network Services - Hamden, CT 06571, Position Type: Full Time, Salary Range: $26.88 - $27.66 Hourly,

• Set up and operate Audio-Visual equipment for events and meetings. This may be during the day, after hours or weekends.
• Provide support for Projectors, Digital Displays, and Smartboards in schools and programs throughout the state.
• Troubleshoot and resolve technical issues on the spot.
• Perform routine maintenance and updates on AV equipment.
• Coordinate with clients to understand their AV needs and requirements.
• Test equipment before events to ensure everything functions properly.
• Manage inventory of AV equipment and order supplies as needed.
• Train staff and clients on how to use AV systems and equipment.
• Work with event coordinators and other stakeholders to plan AV setups.
• Document setups, configurations, and troubleshooting steps for future reference.
• Provide on-site support during events to ensure seamless AV operations.

Qualifications

• Associates degree in Audio/Visual Production, Broadcast Technology, or a related field or equivalent experience.
• Certification in AV technology or equivalent experience.
• Proficiency with a variety of AV software and hardware systems.
• Experience with live streaming and video conferencing platforms.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with the latest trends and advancements in AV technology.
• Proven experience as an AV Specialist or similar role.
• In-depth knowledge of AV equipment and software.
• Strong troubleshooting and problem-solving skills.
• Ability to lift heavy equipment and climb ladders.
• Flexibility to work evenings and weekends as needed.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.