AV Services Technician

Applied Video Technology, Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Supportive team culture

Room for professional growth

Competitive salary and benefits

Job summary

A leading AV integrator is seeking an AV Services Technician in Philadelphia, PA. This role involves providing on-site support for AV systems, performing troubleshooting, and assisting with system configurations. Ideal candidates should have hands-on AV experience, strong communication skills, and a willingness to travel. Competitive salary and benefits are offered.

Qualifications

• Experience in field service or technical support.
• Strong understanding of AV systems.
• Willingness to travel to client sites.

Responsibilities

• Provide on-site support for AV systems.
• Perform preventative maintenance and troubleshooting.
• Monitor and support live events for high-quality performance.
• Assist with system configuration and end-user training.
• Document service calls and updates.

Skills

Hands-on AV experience

Problem-solving skills

Strong communication skills

Customer service skills

Education

AVIXA CTS certification or relevant technical training

Tools

AMX

Extron

Clear-One

Job description

Overview

About Applied Video Technology, Inc.: Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors.

Position

We're seeking a skilled AV Services Technician to support a key client based in Philadelphia, PA. This is an excellent opportunity for an AV professional who excels in field service work and enjoys solving real-time challenges in dynamic environments.

Key Responsibilities

• Provide on-site support for AV systems, including video conferencing, control systems, DSPs, displays, and streaming equipment.
• Perform preventative maintenance and troubleshoot AV issues for clients, with a primary focus on Philadelphia-based installations.
• Monitor and support live events and meetings to ensure high-quality AV performance.
• Assist with system configuration, testing, and end-user training.
• Document service calls, updates, and solutions in internal ticketing systems.
• Coordinate with AVT's home office and field teams in Kimberton, PA, as needed.

Requirements

• Hands-on AV experience, including field service or technical support.
• Strong understanding of AV systems including AMX, Extron, Clear-One, etc.
• Excellent problem-solving skills and ability to work independently in the field.
• Strong communication and customer service skills.
• Willingness to travel to client sites in the Philadelphia area on a regular basis.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• AVIXA CTS certification or relevant technical training.
• Familiarity with IT/networking concepts relevant to AV installations.

Why Join AVT

• Work with a trusted, experienced AV integrator with a diverse client base
• Work in a dynamic, fast-paced environment
• Supportive team culture with room for professional growth
• Competitive salary and benefits