AV Operations Coordinator

General Motors (GM); Sunnyvale (CA); Hybrid; USD 84,000 - 150,000; Full time

Benefits offered by this job

Health and wellbeing benefits

GM vehicle discounts

Job summary

General Motors (GM) is seeking an AV Operations Coordinator to lead frontline operations for manual and supervised AV test activities. You will plan, launch, and stabilize operations across markets, train new hires, and collaborate across engineering, incident response, and vendor partners to ensure safe, high-quality data delivery.

The role requires 2+ years in vehicle operations or related fields, travel up to 50%, and strong MS Office and communication skills.

Qualifications

• Experience in vehicle operations management or related roles.
• Willingness to travel 50% of the time within the US.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and collaboration skills.
• Bachelor's degree required; 2+ years of professional experience.

Responsibilities

• Serve as SME in new markets and program launches (manual data collection and supervised operations in new cities).
• Develop and refine operational procedures and checklists for safe garage operations and AVTO launch activities.
• Document, communicate, and implement safe driving procedures including vehicle prep, cleaning, charging, and deployment tasks.
• Train new AVTO hires on fleet safety protocols and safe driving practices.
• Identify operational issues and implement improvements to procedures and workflows.
• Collaborate with fleet management and internal teams to support end-to-end safe, efficient operations.

Job description

Job DescriptionGM is building the world’s most advanced driving assistance and self-driving vehicle technology to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicle technology will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.GM employees have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there’s an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving car technology, join us.The RoleThe AV Operations Coordinator (tactical response team) is a frontline operations leader responsible for helping plan, launch, and stabilize manual and future supervised AV test operations across multiple markets. This role combines hands on in field operations, operator training and onboarding, and cross functional coordination with engineering, incident response, and vendor partners to safely deliver high quality data and reliable operations at scale.What You’ll DoOperational Procedures & ExecutionServe as the SME in new markets and new program launches (e.g., manual data collection and supervised operations in new cities).Support the development and refinement of executable operational procedures and checklists that ensure safe, ongoing garage operations for AVTO launch activities.Document, communicate, and implement safe driving procedures including vehicle preparation, cleaning, charging, and deployment tasks.Assist in documenting and rolling out operational procedures related to AVTO activities, emphasizing consistency, safety, and operational readiness.Train new AVTO hires on fleet safety protocols and safe driving practices.Continuous ImprovementIdentify operational issues, inefficiencies, or gaps and contribute to solutions through updated procedures and improved workflows.Support ongoing operational efficiency initiatives by helping drive improvements from initial identification through successful implementation.Cross‑Functional CollaborationWork closely with fleet management and other internal teams to support end‑to‑end safe and efficient operational execution.Communicate operational updates, issues, and recommendations clearly and confidently across diverse stakeholder groups.Your Skills & Abilities (Required Qualifications)Experience in vehicle operations management, operations planning, project coordination, or related work within a fast‑paced startup or technology environmentAbility to travel at least 50% of the time within the USStrong proficiency with Microsoft Office tools (Word, Excel, PowerPoint)Excellent communication skills with the ability to convey information clearly and professionallyTenacious teammate with a bias toward action and a continuous improvement mindsetMust be resilient and adaptable, and view challenges as opportunities to learn and grow2+ years of professional experienceBachelors DegreeWhat Will Give You a Competitive Edge (Preferred Qualifications)Bachelor’s degreeExperience working in a similar role at an AV company2+ years of professional experienceCompensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.The salary range for this role is $83,800 to $150,200. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel at least 50% or more on a frequent basis.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.This position requires the ability to legally operate a motor vehicle on a regular basis. A company vehicle will only be provided for this role by passing the Motor Vehicle Report review.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Benefits OverviewFrom day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources .Non-Discrimination and Equal Employment Opportunities (U.S.)General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.