AV Onsite Support Technician

TEKsystems; City of Syracuse (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

Life Insurance

Disability

HSA

Job summary

TEKsystems is seeking an AV Onsite Support Technician in Syracuse, NY. The role focuses on hands-on support for classroom and collaboration technology across a university campus.

You will troubleshoot AV issues, perform maintenance, and assist with installations and upgrades in classrooms, auditoriums, labs, and collaboration spaces. You will work with AV engineers, IT teams, construction groups, and integrators, providing direct technical assistance to faculty, students, and staff, and training

Qualifications

• 3+ years of AV experience or related tech roles.
• Strong hands-on experience with Extron products and control systems.
• Experience supporting classrooms, conference rooms, auditoriums, or similar spaces.

Responsibilities

• Provide hands-on onsite support for commercial AV and classroom technology.
• Troubleshoot Extron products and control systems.
• Diagnose issues with projectors, displays, cameras, microphones, audio equipment and video systems.
• Support classroom presentation systems, lecture capture, video conferencing, and hybrid learning technology.
• Set up, test, operate, and maintain AV equipment.

Skills

Extron systems

AV troubleshooting

Classroom technology

Customer service

Education

Bachelor's degree or equivalent

Tools

AV control systems

Job description

AV Onsite Support Technician

Location: Syracuse, NY

Schedule: 100% Onsite, Monday-Friday

Type: Full-Time

About the Opportunity

We are looking for an AV Onsite Support Technician to support classroom and collaboration technology across a large university campus environment.

This is a great opportunity for someone with commercial AV installation, service, or support experience who wants to move into a stable onsite position and take ownership of the technology they support. Youll troubleshoot AV issues, perform preventative maintenance, assist with installations and upgrades, and support technology across classrooms, auditoriums, labs, and collaboration spaces.

What Youll Be Doing

• Provide hands-on onsite support for commercial AV and classroom technology

• Troubleshoot and support Extron products and control systems

• Diagnose issues involving projectors, displays, cameras, microphones, speakers, audio/video equipment, control systems, and computers

• Troubleshoot AV signal flow, connectivity, and system performance issues

• Support classroom presentation systems, lecture capture, video conferencing, and hybrid learning technology

• Set up, test, operate, and maintain AV equipment

• Perform preventative maintenance and respond to day-to-day AV support needs

• Assist with AV installations, equipment replacements, and system upgrades

• Support classroom renovations and new construction technology projects

• Work alongside AV engineers, IT teams, construction groups, and outside AV integrators

• Provide direct technical assistance to faculty, students, and staff

• Train end users on classroom and AV technology

• Occasionally travel to additional university locations for AV support and installations

What Were Looking For

• 3+ years of AV, commercial AV, classroom technology, or related technical experience

• Strong hands-on experience with Extron products and control systems

• Strong AV troubleshooting skills

• Experience supporting integrated AV systems including projectors, displays, cameras, microphones, audio systems, video equipment, computers, and control systems

• Understanding of AV signal flow and integrated presentation systems

• Experience supporting classrooms, conference rooms, auditoriums, corporate AV environments, or similar technology-enabled spaces

• Ability to independently diagnose and troubleshoot AV problems

• Experience with AV installations, equipment upgrades, or system commissioning is a plus

• Strong customer service and communication skills

• Comfortable working directly with technical and nontechnical end users

• Ability to use hand and power tools and perform hands-on equipment work

• Bachelors degree or an equivalent combination of education and relevant experience

Why This Opportunity?

This is an excellent opportunity for an AV technician who wants to move away from constantly traveling between customer sites and into a stable, long-term onsite environment.

Youll stay hands-on with AV technology while expanding your experience with Extron systems, troubleshooting, installations, upgrades, classroom technology, renovations, and larger AV projects. Its a strong opportunity for someone who wants to continue growing within commercial AV while taking ownership of a large, sophisticated technology environment.

Job Type & Location

This is a Contract to Hire position based out of Syracuse, NY.

Pay and Benefits

The pay range for this position is $30.00 - $33.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Syracuse, NY.

Application Deadline

This position is anticipated to close on Nov 2, 2026.

Workplace Type

This is a fully onsite position in Syracuse,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.