AV Installation Technician I

Astreya Partners, LLC; Missouri; Hybride; USD 36 000 - 60 000; Plein temps

Résumé du poste

Astreya is seeking an AV Technician I to join onsite with our global client base. The role involves supporting corporate AV/VC environments, performing installations, and troubleshooting quickly with strong diagnostic skills.

Travel to client offices is required on occasion. The ideal candidate will have a high school diploma or GED and 0–2 years’ related experience, with solid wiring/termination and customer-service skills.

Qualifications

• High school diploma or GED required, 0–2 years of related experience or training.
• Ability to work independently and adapt to changing client environments.
• Strong understanding of AV wiring, terminations, and installation techniques.
• Excellent written and oral communication skills with customer focus.

Responsabilités

• Assist with installation of AV equipment and displays, including conferencing gear and control systems.
• Install structured cabling: cat5e/6, video, RGB, HDMI, DVI, and audio cables.
• Ensure SLAs are met and tickets are updated daily.
• Upload Crestron control programs and coordinate with remote program team for certification.
• Assist with inventory, stock levels, and handling returns and DOA issues.
• Follow client policies, standards, and safety guidelines.
• Assist with problem solving and troubleshooting during installations.
• Set up equipment for events, perform breakdowns, and conduct pre-event checks.
• Coordinate with cross-functional teams and end users before and during events.
• Interface with vendors to address requests and requirements and fix conference room issues.

Connaissances

Independent work

Wiring & termination

Customer service

Reading drawings

Travel readiness

Formation

High school diploma or GED

Description du poste

What this Job Entails:

The AV Technician I will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician I will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, support. Traveling to various client offices on occasion is required. Scope: Follows established procedures on routine work Requires detailed instructions.

Your Roles and Responsibilities:

• Assist with installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
• Help perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
• Ensure that SLAs and daily deliverables are met including ticket updates.
• Upload Crestron control programs to control processors and work with remote program team on control system certification.
• Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
• Follow all policies, standards or safety guidelines that client requires.
• Assist with problem solving and troubleshooting of any issue that may arise during an installation.
• Perform equipment setups, breakdowns and troubleshoot issues during events.
• Perform all necessary pre-event checks as required.
• Help liaise with cross-functional teams and internal users before and during events.
• Interface with end users and vendors to address requests and requirements.
• Assist in identifying and solving issues that impact client conference rooms.
• Other duties as required.

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience.
• Ability to think and work independently.
• Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment.
• Excellent written and oral communication skills and strong customer service skills.
• Understanding of reading/understanding architecture, electrical, structural & AV systems drawings.
• Ability to work day, evening or weekend shifts and travel to support a distant event if required.
• Must have valid driver’s license and safe driving record.

Physical Demand & Work Environment:

• Must be able to sit, stand, stoop and bend for extended periods of time.
• Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment.
• Must have ability to climb ladder, scaffolding or transported by lifts.
• Must have the ability to drive/operate a vehicle in a safe manner.
• Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds.
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
• Must have the ability to move from place to place within an office environment.
• Must be able to use a computer.
• Must have the ability to communicate effectively.

We’re so glad you’re here.

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!